Your Role

Blue Shield of California is looking for a consultant-level Application Developer to join our Operations Portfolio team. The candidate will be a subject matter expert, within a technical discipline, contributing to Benefits and Plan Document Management Platform service teams. The candidate will contribute deep technical knowledge and experience toward seven applications that enable generation, maintenance, and distribution of Blue Shield of California Product and Benefit information across the company in compliance with our regulators. This individual will help define and enforce standards, lead technical training, and serve as a specialist developer in their specific discipline. They will be responsible for assuring solutions built within their scope are highly secure, performant, and robust. This includes effective communication and influence of IT, business, and vendor partners, providing solutions that are optimized for cost, quality, security, and fit for purpose.

Your Work

In this role, you will:

• Be a technical champion in your domain, and advocate for the optimization of Benefits and Plan document management platform & cloud-based Operations Portfolio solutions needed to support Blue Shield’s growth and financial goals
• Serve as IT specialist, for specific technical disciplines, in cross-organizational initiatives that serve to drive scale (growth), cost optimization, quality, and end-user experience
• Serve as technical consultant for major initiatives impacting the Operations portfolio - establishing trusted relationship with internal IT organization, IT portfolio leadership, and technical teams
• Create new solutions and designs, and work on development activities to solve complex problems with an understanding of interrelationships across product, solution, and multi-functional teams
• Provide technical leadership in establishing a competency center that educates other IT professionals on service and cloud-based design and development practices
• Effectively communicate approach, value, risk, alternatives, and status of goal progress with IT management, and product managers
• Be experienced with relevant software development tools, industry protocols, troubleshooting and support procedures, monitoring & quality controls, and communication/documentation software
• Be self-directed and work with limited management direction
• Apply significant knowledge of IT and healthcare industry trends

Your Knowledge and Experience

• Requires a bachelor's degree or equivalent experience
• Requires at least 7 years of prior relevant experience, including a minimum of 6 years of IT solution delivery experience
• Strong technical acumen with deep working knowledge of Agile Methods, Service Architecture, and enterprise Cloud Integration
• Ability to work directly with business stakeholders using excellent communication and critical thinking skills to understand their needs and deliver effective solutions
• Considerable experience in Agile environments with the capability to mentor development team members, ensuring Agile principles and practices are effectively applied throughout the project lifecycle
• High competency in developing custom business solutions and applications using the following technologies: Oracle / SQL Server; Boomi / MuleSoft; Informatica / ETL Tools; EDI Mapping Tools like IBM ITX
• Hands-on experience with Azure DevOps, including Continuous Integration/Continuous Deployment (CI/CD) Pipelines
• Preferred experience in the following:
  • IBM ITX map development, Java Spring Framework development, MuleSoft flow development
  • EDI Transactions like 834,837
  • Azure cloud administration, configuration, development, and architecture
  • Facets (Benefits, plan/product, eligibility, membership, claims)
  • Proficiency with tools like Git (Bitbucket), Jira, Jenkins, Service Marketplace, Tidal, Unix, and other scripting languages
• Ability to effectively communicate and build alignment on concepts from ideation to execution
• Ability to influence, collaborate, and build relationships with key stakeholders, vendors, and cross-functional teams
• Ability to assess potential opportunities, risks, and issues, making well-informed recommendations to resolve or course-correct, as necessary
• Effective in managing meetings and continually working with a variety of stakeholders to ensure objectives are met and decisions are made efficiently
• Excellent verbal and written communication skills, enabling the creation, translation, and execution of technical deliverables clearly and effectively
• Experience in the healthcare sector, particularly in enrollment & membership, is preferred; An understanding of healthcare regulations and compliance requirements is highly desirable, as is the ability to navigate and manage complex healthcare data systems
• Familiarity with systems such as Facets and FHIR (Fast Healthcare Interoperability Resources) will be considered an asset