Job Type: Full Time Location: Toronto, ON Date Posted: 2024-10-16 Job ID: W7436519 Provide 1st line technical support to customers using our IPs. In this role, you will provide timely responses in supporting the customer's integration and activities. In addition, you will regularly engage with internal R&D team to satisfy the customer's application and constantly improve the customer's experience. What You'll Do You will provide first-line customer-facing post-sales support for Ethernet and PCIe serdes IPs Work closely with R&D and provide updates to PM when required Provide remote and onsite post-sales silicon bring up support to customers worldwide Develop and maintain APIs and ATE vectors Work with internal teams to resolve customer issues What You'll Need Bachelor's in computer science or Electrical/Computer Engineering or Engineering Science or Masters/PhD in Computer Science or Electrical/Computer Engineering or Engineering Science Programming skills in C/C++, scripting skills in Python, Tcl, Perl Experience working with PCIe and/or Ethernet SerDes specifications 3+ Years of Experience working with Front-End Simulation, Synthesis and PnR Tools (Synopsys, Cadence & Mentor). Specific emphasis on EDA Tool Simulators (VCS, QuestaSim, XRUN...) and Waveform Debug (Verdi/DVE). Strong working experience in Linux./Unix. 1+ year(s) of experience with Jira and Confluence.