Project Role : Application Designer

Project Role Description : Assist in defining requirements and designing applications to meet business process and application requirements.

Must have skills : ServiceNow Customer Service Management (CSM)

Good to have skills : Servicenow Tools Administration

Minimum 5 Year(s) Of Experience Is Required

Educational Qualification : Engineering with ServiceNow Certification

Summary: As an Application Designer, you will assist in defining requirements and designing applications to meet business process and application requirements. A typical day involves collaborating with various stakeholders to gather insights, translating business needs into technical specifications, and ensuring that the applications align with organizational goals. You will engage in discussions to refine application features and functionalities, while also participating in testing and validation processes to ensure quality and performance standards are met. Your role will be pivotal in driving innovation and efficiency within the application development lifecycle, contributing to the overall success of projects and initiatives. Roles & Responsibilities: - Expected to be an SME. - Collaborate and manage the team to perform. - Responsible for team decisions. - Engage with multiple teams and contribute on key decisions. - Provide solutions to problems for their immediate team and across multiple teams. - Facilitate knowledge sharing sessions to enhance team capabilities. - Monitor project progress and ensure alignment with business objectives. Professional & Technical Skills: - Must To Have Skills: Proficiency in ServiceNow Customer Service Management (CSM). - Good To Have Skills: Experience with Servicenow Tools Administration. - Strong understanding of application design principles and methodologies. - Experience in gathering and analyzing business requirements. - Proficient in creating technical documentation and user guides. Additional Information: - The candidate should have minimum 5 years of experience in ServiceNow Customer Service Management (CSM). - This position is based at our Mumbai office. - An Engineering with ServiceNow Certification is required.

Engineering with ServiceNow Certification