Department: Information Technology

Classification: Info Technology Spec 1

Job Category: Classified Staff

Job Type: Full-Time

Work Schedule: Full-time (1.0 FTE, 40 hrs/wk)

Location: Fairfax, VA

Workplace Type: Hybrid Eligible

Pay Band: 04

Salary: Salary commensurate with education and experience

Criminal Background Check: Yes

About The Department

ITS is Mason’s central IT organization. We provide IT resources, systems, services, and tools to the university community. Enterprise Applications Support & Development which includes web development, applications development/support (custom .Net, Java, and third-party), and workflow/robotic process automation.

About The Position

The Application Business Analyst evaluates and documents requests for new automated workflows that will enable university efficiency. The Analyst works closely with the Workflow Team Manager, other team members, and university offices following team best practices and standards to create requirements documentation, perform alpha testing, and assist with user acceptance testing.

Responsibilities

Facilitates proper requirement gathering before development starts:

• Regularly meets with client(s) and subject matter expert(s) to properly gather all requirements; and
• Fully documents all the requirements in a process design document to be used by developers.
  
  

Performs Initial (alpha) Testing

• Performs alpha testing of created workflow application to ensure it matches given requirements and catch any issues; and
• Reports deviations from original requirements, bugs and issues to developer for quick fix before the user testing starts.
  
  

Works Closely With Client During User Acceptance Testing Phase

• Demos the newly created application to client to increase familiarity before user testing starts; and
• Sets up and monitors a Scope Change document to be used by client to document their testing feedback and any possible scope changes.
  
  

Creates final documents with the help of developers and clients once the project is done:

• Helps developers create technical document to be used for future maintenance;
• Helps client create a user guide to be used by general users of the workflow application;
• Follows up with client to get final sign off document; and
• Makes sure all related documents are properly stored in the correct folder for future reference.
  
  

Required Qualifications

• Associate’s degree in related field or the equivalent combination of education and experience;
• Experience in creating technical documentations;
• Experience as an Application Analyst working with clients and developers;
• Experience and familiarity with software testing; and
• Good working knowledge as an application business analyst creating application requirements, application testing and full involvement during development life cycle.
  
  

Preferred Qualifications

• Bachelor’s degree in related field;
• Experience within the higher education industry;
• Experience with Ellucian Banner; and
• Ability to create process design document based on client's need, and perform QA testing.
  
  

Instructions To Applicants

For full consideration, applicants must apply for Application Business Analyst at https://jobs.gmu.edu/. Complete and submit the online application to include three professional references with contact information, and provide a Cover Letter/Letter of Intent with Resume for review.

Posting Open Date: May 13, 2025

Posting Close Date: May 27, 2025

Open Until Filled: No

Mason Ad Statement

Mason is currently the largest and most diverse university in Virginia with students and faculty from all 50 states and over 135 countries studying in over 200 degree programs at campuses in Arlington, Fairfax and Prince William, as well as at learning locations across the commonwealth. Rooted in Mason’s diversity is a campus culture that is both rewarding and exciting, work that is meaningful, and opportunities to both collaborate and create.

If you are interested in joining the Mason family take a look at our current opportunities and catch some Mason spirit at jobs.gmu.edu/!

George Mason University, Where Innovation is Tradition.

Equity Statement

George Mason University is an equal opportunity/affirmative action employer, committed to promoting inclusion and equity in its community. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any characteristic protected by law.

Campus Safety Information

Mason’s Annual Security and Fire Safety Report is available at http://police.gmu.edu/annual-security-report/