FedTec is seeking Application Administrator (Asset Management System) who will be responsible for working within the Intelligent Transportation Systems (ITS) Application Services team primarily focused on the Trapeze Enterprise Asset Management (EAM) System to ensure that the application operates and is being used in a manner that enables HRT staff to meet organizational goals for improved operational efficiency

Position : Application Administrator (Asset Management System)

Location: Hampton, VA(Onsite)

Key Responsibilities:

• Work with Application Services team, primarily in the functional and technical support of Trapeze
• EAM System; assist with other ITS systems like HASTUS and TransitMaster.
• Coordinates technical resources, information, and activities for EAM business processes.
• Liaison as a functional analyst between EAM system users and Application Services Team.
• Analyze and maintain the workflows established for various teams in EAM system documenting
• modifications as needed.
• Provide technical support in creation of ad-hoc reports and search customizations.
• Document, resolve, and ensure proper follow-up to closure of issues.
• Manage data load templates and perform bulk data loads as needed.
• Work with system vendors to resolve issues as needed.
• Manage application users and user role profiles.
• Maintain plans and processes to ensure system availability.
• Collaborate with network and server infrastructure teams when troubleshooting issues.
• Provide recommendations to Application Services team on departmental needs related to applications for additional training, report customizations, system enhancements, upgrades, etc.
• Maintain current knowledge of relevant technologies.
• Monitor application performance and integrations.
• Assist in evaluating proposals for new implementations, changes, and upgrades.
• Collaborate with Application Services and other teams in activities associated with system implementation, maintenance, and upgrade activities.
• Develop an in-depth knowledge of public transportation definitions and terminology by utilizing various resources like APTA, TCRP, FTA, and NTD.
• Maintain records created and received in compliance with the Hampton Roads Transit Records
• Management Policy and Procedures.
• Performs on-call duties on rotation schedule as per established policies.
• Performs all other related duties as required.
• Required Knowledge, Abilities and Skills essential to Job Functions:
• Direct experience administering and supporting Trapeze EAM in functional and technical capacity is required.
• Strong analytical and problem-solving skills and excellent computer skills required.
• Strong communication and interpersonal skills are essential.
• Working knowledge of enterprise applications, databases, terminology, processes, and an understanding of software application system concepts.
• Knowledge of SQL.
• An understanding of Transit Asset Management plan is desired.
• Experience using Crystal Reports, MS Excel and other report generation tools is desired.
• Ability to work independently and use good judgment in decisions affecting application administration.
  
  

Required Skills & Experience:

• Proficiency in using computer systems and the listed software applications associated with performance of assigned work is essential.
• Basic problem-solving skills associated with software applications used is expected.
• Technical or functional administration of other ITS applications is preferred.
• Experience with Trapeze EAM
• Previous work experience in application administration of Trapeze EAM. A background in transit asset management, information technology or intelligent transportation systems strongly preferred.
  
  

Qualifications:

BS in Computer Science, Management Information Systems, Information Systems or Related Technical Field

About FedTec: FedTec is a Woman-Owned Small Business headquartered in Reston, VA, with additional locations in over 40 states. We are a dedicated team of visionary individuals committed to innovative technology and forward-focused methods. Our mission is to modernize and redefine the future of public sector agencies and the people they serve, through innovative technology-powered solutions and exceptional operational support. We provide world-class digital consulting, infrastructure, and cyber security services. As an Equal Opportunity Employer, we consider all qualified applicants without regard to disability, protected veteran status, or any other status protected by law. We are committed to a fair and inclusive workplace where advancement is based on merit, skills, and contributions. When you join FedTec, you become part of a family. We prioritize your safety, health, and happiness through our FedTec Total Well-Being program, which includes:

• Health & Wellness: Medical, dental, and vision plans with Telehealth virtual care and resources for physical and mental well-being.
• Time to Recharge: Generous paid time off to relax and rejuvenate.
• Financial Security: 401(k), company-paid short- and long-term disability, life insurance, and additional voluntary coverage.
• Life & Family Support: Employee Assistance Program (EAP), Pet Insurance, and Prepaid Legal services.
• Recognition & Growth: The FedTec Applause program rewards outstanding contributions, while our Learning & Development programs support your career growth.
• Fitness & Wellness: The FedTec Fit Program includes an on-staff Fitness Coach, personal and group training sessions, company fitness challenges, and ongoing wellness support.
  
  

Visit https://fedtec.com/ to learn more about who we are and where you can make an impact!