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TCS Hiring for Apigee Developer

Experience Range: 05 To 10 Yrs

Job Locations : Chennai

Immediate Joiners Preferred

Job Description:

Troubleshoot and resolve technical problems of Apigee customers by using the skills in Apigee product, debugging, networking and system administration.

1. Good knowledge of Apigee Edge Cloud and Private Cloud (OPDK) products and architecture
2. Strong troubleshooting skills in API Management and Gateway systems (preferably Apigee)
3. System/network administrator level knowledge of Linux/Unix or Windows operating systems
4. Knowledge of Networking fundamentals (TCP/IP, Routing, Load Balancing, etc.)
5. Solid knowledge of web technologies (HTTP, HTML, DNS, TCP, etc.) and REST APIs
6. Own, troubleshoot and resolve complex technical problems
7. Lead and manage the customer’s escalations and critical issues through effective technical diagnosis and resolution
8. Create and deliver high quality incident reports for customer’s critical issues
9. Mentor other team members on handling and managing complex/critical issues
10. Develop a good understanding of Apigee product technology and enhancements by troubleshooting, performing deep-dive analysis, determining the root cause of customer issues