WHY YOU'LL DIG YOUR GIG
In short, our purpose at TEAM is to blow people’s minds and steal their hearts with incredible brand experiences. We want you to help us help our brands do amazing, unprecedented, wildly creative things, creating moments that people never forget and that people will want to share with others. To make all that great work happen takes a lot of coordination and organization behind the scenes.
Who We Are
TEAM is an award-winning experiential marketing agency that develops and executes creative marketing campaigns rooted in strategy, insights, and decades of learning. We partner with the best brands and people to deliver experiences that create inspiration at the point of engagement. Our roster of talent is essential to executing quality campaigns which live up to our high standards. Visit us online on our website, Facebook, Instagram, or Twitter.
THE TEAM DIFFERENCE
People may forget your witty hashtag and your latest campaign tagline, but they will never forget how you made them feel. That’s because what a brand does is much more important that what is says. Actions speak louder than advertising and marketing. Experiences are what create real connections that lead to brand love and that’s what we do at TEAM. We’re a fun, collaborative, hard working group with a great office environment who takes care of our employees, to ensure that both in work and in life you experience something greater.
What You Will Do
Candidates must reside in the Eastern or Central Time Zones in order to facilitate collaboration with our team across different locations.
The Program Manager (PM) will work with the
Angels Envy Team and report to the Retail Specialist Program Director. The PM must exhibit strong leadership and communication and skills, alongside meticulous attention to detail, to manage the Retail Specialist team. The ideal candidate will also have an understanding of off-premise commercial targets and will guide the team to improve volume, distribution, and increase rate of sale in the off-premise.
Key Responsibilities
- Oversee and lead the team of Retail Specialists by recruiting, onboarding, training, retaining, and managing part-time specialists. Experience in “field marketing” programs, specifically logistics around communicating program goals and KPIs, developing playbooks, and utilizing systems, scheduling tools, and electronic assets to track and measure performance, is highly desirable.
- Understand off-premise commercial targets and possess strong data analysis skills to inform strategic decisions that help the Retail Specialist team drive significant improvements in volume, distribution, and overall sales performance.
- Possess the ability to be solution-oriented, forward-thinking, and anticipate potential hurdles that may affect consumer/brand interactions negatively. Utilize a proactive approach to problem-solving to maintain seamless program execution.
- Interface directly with clients, presenting oneself in a professional and competent manner. Demonstrate the ability to quickly win the trust and respect of clients and peers.
- Perform a variety of administrative tasks including hosting weekly status calls, data analysis and reporting, composing client memos and finance reports, creating presentations, project timelines, and after-action/contact reports. Track Ambassador activity and ensure comprehensive reporting to avoid gaps.
- Explain and present the offerings and capabilities of the Retail Specialist Team to the brand marketing, customer marketing, and sales teams at Bacardi North America and their distribution partner, Southern Glazers Wines and Spirits. Leverage understanding of off-premise commercial targets to guide the team in improving volume, distribution, and rate of sale.
- Be solution-oriented when managing ambiguity. An entrepreneurial approach will help win the respect of the team and supporting departments, while balancing the use of the agency’s tools and adhering to effective practices.
- Bring a creative and insightful approach to participating and assisting in strategy and creative brainstorming sessions.
- Practice and ensure compliance with all organizational policies and procedures.
Core Competencies
- Leadership and Communication: Demonstrates strong leadership capabilities and effective communication skills, essential for guiding and motivating the team.
- Sales Acumen and Commercial Mindset: Possesses a keen understanding of sales strategies and commercial targets, with a focus on achieving business growth.
- Sales and Distribution Expertise: Experience with sales and distribution, particularly in the beverage industry, is highly advantageous.
- Field Marketing and Program Management: Proven track record in managing field marketing programs and overseeing program initiatives.
- Proactive Problem Solving: Ability to anticipate challenges and develop proactive, innovative solutions to ensure seamless program execution.
- Client Management: Professional demeanor with excellent client management skills, capable of quickly earning clients' trust and respect.
- Administrative Proficiency: Skilled in administrative tasks including detailed reporting, presentation creation, project management, and maintaining comprehensive records.
- Relationship Building: Develops and maintains strong working relationships through effective communication with clients, peers, direct reports, and internal teams.
- Initiative and Independence: Demonstrates initiative and the ability to work independently, as well as collaboratively across multiple departments. Communicates effectively across all levels of the organization.
WAYS TO STAND OUT FROM THE CROWD
- Candidates must reside in the Eastern or Central Time Zones in order to facilitate collaboration with our team across different locations.
- Bachelor’s degree.
- 3+ years of experience in project management and people management; the addition of prior event marketing, or luxury brand experience would provide insight to the position’s requirements.
- Understand off-premise commercial targets and possess strong data analysis skills
- High business acumen
- Possess strong people and interpersonal skills to build effective relationships with all levels of personnel (internal & external).
- Extremely organized with great attention to detail
- Strong knowledge of working within the Microsoft Office Suite, SmartSheets, Google Docs (or comparable) and other Web-based tools is a requirement.
- Ability to travel and assist with onsite program management as requested.
- Ideal candidates have a passion for the liquor industry.
Personal Qualities
- Be a leader and mentor to the team of Retail Specialist
- Possess the ability of being solution-oriented – helping to be forward thinking and anticipating any potential hurdles
- Be highly skilled at interfacing direct with clients and demonstrate the ability to quickly win the trust and respect of peers & colleagues
- Perform a variety of administrative tasks including composing correspondence such as client memos, creating presentations, project timelines, and after-action/contact reports.
- Be solution oriented and take an entrepreneurial approach with Retail Specialist team and the supporting departments
- Bring a creative and insightful approach to participating/assisting in strategy and creative brainstorming
- Support the Program Director in providing recaps and feedback on programs and ambassador KPI’s
EQUAL OPPORTUNITIES
TEAM is committed to building diverse teams and we are proud to be an equal opportunity employer. All applicants will receive consideration without regard to race, color, ancestry, sex, religion, gender, gender identity or expression, sexual orientation, marital status, national origin, citizenship, genetics, disability, age, veteran status or other characteristics. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To request reasonable accommodation, contact
[email protected]Compensation (Text Only)
$75,000-80,000