Key Areas of Responsibilities

• Oversee the ITRS Geneos platform to ensure optimal performance and uptime.
• Configure and manage Geneos components, including Gateways, Collectors, and Venues.
• Create and maintain Geneos dashboards, monitors, and alerts to proactively identify and address system issues.
• Collaborate with cross-functional teams to integrate Geneos with other monitoring tools like Elasticsearch and Prometheus.
• Analyze monitoring data to identify trends, potential bottlenecks, and areas for improvement.
• Diagnose and resolve technical issues related to the monitoring infrastructure.
• Maintain comprehensive documentation of configurations, processes, and best practices.
• Participate in incident response activities, including root cause analysis and post-incident reviews.
• Stay updated with the latest developments in technology and implement enhancements as needed.

Requirements

• Minimum of 3 years of hands-on experience with ITRS Geneos in a production environment.
• Proficient in configuring and managing Geneos components (Gateways, Collectors, etc.).
• Strong understanding of monitoring concepts and best practices.
• Experience with Elasticsearch and Prometheus in the monitoring ecosystem.
• Proficiency in SQL and scripting languages (e.g., Shell, Python) for automation tasks
• Excellent problem-solving abilities and attention to detail.
• Strong communication and teamwork skills.
• Ability to work effectively in a fast-paced, dynamic environment.