Skill: Application Support Executive Technical Support Requirements: * Build, maintain and troubleshoot business rules * Build, maintain and troubleshoot custom print forms * Manage user groups and permissions * Manage versions and releases * Monitor system performance, logs etc. * Monitor and maintain integrations. nCino Mortgage, Optimal Blue, etc. * Prepare HMDA (Home Mortgage Disclosure Act) update files and batch to Encompass * Manage reporting database and data warehouse * Business rule writing for new issues that arise per the Market and the business model * Build and maintain DDM (Dynamic Data Management) tables and rules. Fees and other fields. Business Support Requirements: * Run Hotlist daily * Build and maintain Crystal Reports for scheduler * Run monthly survey reports * Maintain service passwords at vendor and in LOS * Maintain business contacts in LOS (payees, employees, etc.) * Build ad-hoc reports * Collaborate with cross-functional partners to ensure alignment on priorities. Technical Skills Required: * Technical Troubleshooting * Business line knowledge (Banking / Consumer Lending) * Microsoft SQL server * Windows OS * Monitoring Tools - Solarwinds, BOTs * Documentation - ServiceNow, Confluence * Microsoft Office, Office 365 * Understanding of networking, firewall, IP segmenting, whitelisting etc. * Disaster Recovery, BCP * IIS, (Apache Tomcat is plus) * Incident/Change Management * Vendor Management Tools and Software Used: * ServiceNow * Window troubleshooting tools * Confluence * Mortgage platforms * Appraisal Platforms * Document share platforms * Application monitoring platforms (SolarWinds) * Microsoft Office tools. Salary Range - $80,000-$95,000 a year #LI-NS2