Requisition ID: 87473 At Gexa Energy, a NextEra Energy Resources company, we provide reliable low-cost energy solutions. Focused on customer satisfaction, we offer innovative electricity plans tailored to the diverse needs of Texas homes and businesses. If you're passionate about making a difference in the energy industry and delivering exceptional customer experiences, join our team today. Position Specific Description The BRM - Commercial IT Operations is responsible for managing relationships between the Commercial IT Technology lead and the Commercial business operations leader. The role ensures that IT solutions align with business needs and support commercial activities in addition to cross functional activities in Billing, Supply, Pricing and Finance. This role will also liase with the integration efforts to provide a single view of the entire IT roadmap. Essential Responsibilities: * Act as the primary liaison between IT and Commercial Business Leadership. * Identify and understand business needs and translate them into IT requirements. * Manage IT projects to ensure alignment with business objectives and value delivery. * Maintain strong relationships with stakeholders and manage their expectations. * Monitor IT service delivery to ensure it meets business needs. * Take part in Integration efforts and provide strategic advice on projects. Leadership: * Collaborate with the Commercial Technology leader and peers to achieve strategic goals. * Cultivate a culture of teamwork, continuous improvement, and responsibility. * Provide direction and support to team members to enhance their professional growth. Technical Expertise: * Deep understanding of business relationship management and IT service management. * Ability to translate business needs into technical requirements and solutions. * Knowledge of IT project management principles. Business Acumen: * Strong business insight in the areas of deregulated power and gas commercial markets across various ISO's such as Ercot, PJM, NEPOOL, NYISO, MISO and business process knowledge on sales, pricing, contracting, commissions, forecasting and billing with the ability to align IT strategies to business goals. * Capability to analyze and improve business processes. * Proficiency in managing stakeholder relationships and expectations. Personal Attributes: * Outstanding communication and interpersonal skills. * Exceptional leadership and team management capabilities. * Meticulous with strong analytical abilities and problem-solving skills. * Education: Bachelor's degree in Information Technology, Business Administration, Energy Management, or a related field. A Master's degree is preferred. Relevant certifications in IT service management, project management, or business relationship management (e.g., ITIL, PMP, BRMP) are preferred. * Years of Experience: 7 years of experience in business relationship management or a related field, with at least 2 years in a leadership role * Nice to have skills: Application development experience in the .NET/SQL space. Job Overview