Job Title Aftersales Solutions Advanced Analyst Job Category Information Technology Job Description What starts with YOU, moves the world! Hyster-Yale Materials Handling, Inc., a world-class manufacturer of industrial lift trucks, has an outstanding opportunity for an exceptionally talented Aftersales Solutions Advanced Analyst (Data Scientist) based out of either of the following locations: Danville IL, Greenville NC, or Charlotte NC. What You Will Do: * Write complex queries and develop dashboards and automations using programming languages such as Python, SQL, and DAX, as well as low-code/no-code packages. * Collaborate with IT to create sustainable dataflows through data engineering, including working with Azure Data Lake to create dataflows and integrations. * Develop data cleansing workflows and verify the integrity of data used for analysis. * Enhance operational efficiencies, business automation, and assistive tools. * Manage KPIs, time series predictive models, dealer KPIs, and self-service external reporting. * Integrate third-party data sources when necessary. * Select features, build, and optimize classifiers using various machine learning techniques. * Create customer-facing sales collateral and business partner reporting suites. * Collaborate with internal and external aftersales stakeholders to identify opportunities. Who You Are: * Analytical Thinker: You possess strong problem-solving skills and can approach complex challenges with a logical mindset. * Experienced Data Professional: You have a proven track record of working with large and complex datasets, ensuring data integrity and accuracy. * Innovative and Proactive: You consistently seek out new opportunities and provide actionable insights that drive business improvements. * Effective Communicator: You excel at conveying complex data concepts to business stakeholders in a clear and understandable manner. * Highly Organized: You are adept at managing multiple projects simultaneously, ensuring timely and efficient completion. What You Will Need: Education: * Bachelor's degree in Information Systems, Statistics, Data Science, Data Engineering, or a related field. * Master's Degree preferred. Experience: * 5-7 years of relevant experience in Data Analytics, Data Modeling * Experience in aftersales and supply chain work required, with a strong understanding of related business processes and challenges. * * Database development/maintenance and query creation in SQL required. * Experience with Informatica or other enterprise data management/ETL platforms preferred. * Experience with Azure cloud platform required, including Azure Data Lake and Azure SQL Database, with a focus on developing dataflows and integrations using Azure Data Lake. * Experience with Python (NumPy, Pandas, Matplotlib, Seaborn) and DAX required * Experience with and understanding of Time Series Analysis and Machine Vision Models preferred. * Proven track record of managing multiple projects simultaneously and delivering results on time. Skills, Experience & Abilities: * Excel Mastery: Advanced proficiency in Excel for data analysis and visualization. * Statistical Analysis: Experience with statistical analysis software (e.g., Minitab, SAS) preferred. * Predictive Analytics: Ability to construct and interpret linear regression models for predictive analytics. * Communication Skills: Strong written and verbal communication skills to convey complex data concepts. * Problem-Solving Abilities: Excellent problem-solving, analytical, and mathematical abilities. * Listening Skills: A good listener who can understand and address stakeholder needs effectively. * Professional Learning Attitude: A proactive learner with a professional attitude towards continuous improvement. * Technical Acumen: Strong technical skills and understanding of data science principles. * Language Skills: Fluent in English; Spanish speaking is optional but preferred. Who we are: Hyster-Yale Materials Handling, Inc, designs, engineers, manufactures, markets, and services a complete range of application-tailored lift trucks, attachments and fuel cell solutions that are transforming the way the world moves materials. As a global leader in the Materials Handling industry, Hyster-Yale Materials Handling, Inc, have been building relationships with our customers, suppliers, dealers, and employees for over 90 years. What we offer: Hyster-Yale Materials Handling, Inc, offers competitive pay, tuition reimbursement, supportive work environment, hybrid work option, and opportunities for growth and development. A full benefits package: paid time off; medical, dental, vision, and life insurance, employer-sponsored profit sharing and 401(k). #LI-TE1 #LI-HYBRID Job Type Permanent Time Type Full time Work Hours 40 Travel Required 1-10% Primary Location HY US Danville, IL Address 1010 East Fairchild Street Zip Code 61832 Field-Based No Relocation Assistance Available No We are an equal opportunity employer with an excellent benefit package including medical, dental and life insurance, 401(k) and profit sharing. EOE/Minorities/Females/Veterans/Disabled