Summary
The Administrative Assistant performs a variety of clerical and administrative duties in supporting the assigned departments.
Essential Functions And Responsibilities
- Practices, supports, and maintains the Mission, Vision and Values of WarHorse Gaming, LLC.
- Provides administrative support and assistance to assigned d epartments.
- Meets and greets visitors and notif ies staff of their arrival and business purpose.
- Utilizes office equipment (copier, fax, computer, multi-line phone, etc.) to perform work/ tasks.
- Responsible for all incoming and outgoing communication includ ing phones, emails and faxes, and distribution to correct recipient/ department in an organized and timely manner following established procedures.
- Ships and mails correspondence and packages.
- Orders and maintains inventory of office and pantry supplies.
- Organizes, maintains and updates physical and electronic filing systems .
- Works closely daily with numerous property departments to complete tasks as assigned.
- H andl es questions and concerns brought to the department and ensuring timely follow through to resolution or reference to the appropriate manager or department.
- Demonstrates consistent attention to developing and maintaining professional client, team member and vendor relationships.
- Promotes positive, solution-oriented communication with clients and fellow team members.
- Maintains an organized, neat, safe , clean, and presentable w ork area at all times .
- Conducts phone calls on behalf of department .
- Coordinates usage of the conference rooms with the other administrative support team members.
- Arranges proper set up for meetings, including but not limited to audio visual equipment and food and beverage offerings.
- Prepares reports, power point presentations for meetings.
- Documents and distributes meeting minutes and maintains confidentiality of business matters.
- Composes and/or edits letters, memos, reports, procedures, etc., as required .
- Serves as liaison between departments, vendors, and guests.
- Maintains department calendars and directory/list of internal/external business contacts.
- Arranges travel including flights, hotel, and ground transportation; May be required to make entertainment arrangements (dinners, shows).
- Collects information and conducts research per management request.
- Maintains physical and electronic files and documents in an organized manner.
- Assists in special events planning.
- Performs other duties as assigned
JOB SPECIFICATIONS
- Associate degree or above in a related field or equivalent experience preferred .
- Two ( 2 ) years of administrative support experience, preferably in hospitality industry and/or two ( 2 ) years of administrative support experience in legal department or office.
- Excellent organizational skills and attention to detail.
- Strong analytical and problem-solving skills.
- Proficient with Microsoft Office Suite or related software .
- Working knowledge of company internal controls and Policies and Procedures .
CORE COMPETENCIES
- Guest Focus
- Communication Proficiency
- Flexibility
- Ethical Conduct
- Stress Management/Composure
- Critical Thinking.
- Complex Problem Solving.
- Judgement and Decision Making.
- Seeing Potential Problems
Travel Requirements
Travel is not required for this position.
Certification Requirements
Is this position responsible for selling, serving, or distributing alcoholic beverages? No
Does this position have comp authority ? No
Ability to secure and maintain a Level 3 NE Gaming License required .
Other Certifications? N/A
WORK ENVIRONMENT
Due to the unpredictable nature of the hospitality/entertainment industry, Team members must be able to work varying-schedules to reflect the business needs of the propert y.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.
Ho-Chunk, Inc. is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. However, preference may be extended to persons of Indian descent in accordance with applicable laws
Physical Requirements Assessment
Rating Scale
0 – Not Applicable to This Position
1 – Normal: Conditions Similar to Everyday Life
2 – Above Average: Beyond Normal Levels
3 – Extreme: Extraordinary Levels
Critical Job Elements: For the questions that follow, use the rating scale above to describe the job.
Work Environment
1 Accessibility of all worksites required for the position
1 Exposure to weather and temperature extremes
1 Exposure to darkness
1 Exposure to cramped spaces
1 Exposure to loud noises
1 Exposure to chemicals and fumes
1 Exposure to dust
1 Exposure to heights
1 Exposure to work safety hazards
1 Exposure to secondhand smoke
1 Amount of overtime/extended work hours required
Physical Effort
1 Physical mobility: movement from place to place on the job, considering distance and speed
1 Physical agility: ability to maneuver body while in place
1 Ability to lift up to 50 lbs.
1 Physical strength to handle routine kitchen materials and tools
1 Dexterity of hands and fingers
1 Dexterity of feet
1 Physical balance: ability to maintain balance and physical control
1 Coordination: including eye/hand, hand/foot, etc.
1 Endurance: prolonged physical activity with limited opportunity to rest
Mental Effort
2 Concentration/intensity: prolonged mental effort with limited opportunity for breaks
2 Memory, considering the amount and type of information
2 Complexity of decision making
2 Time pressure of decision making
2 Analytical thinking
1 Conceptual thinking
1 Ability to compute basic math calculations
Communication
1 Fluency in English
0 Fluency In Another Language Preferred.
2 Verbal communication
2 Written communication
1 Non-verbal communication
Sensory Abilities
1 Ability to see
1 Ability to distinguish colors
1 Ability to hear
1 Ability to smell
1 Ability to taste
1 Sense of touch