Company Description

M.W. Kelly Insurance is a boutique style, family-owned insurance agency serving the residents of Massachusetts for over 60 years. Offering services such as Auto Insurance, Home Insurance, Renters Insurance, Umbrella Insurance, and more through our carrier partners.

Role Description

This is a part-time, on-site, Administration Assistant role to support both professional and personal tasks for our agency partner - located in Belmont, MA. The Administration Assistant will be primarily responsible for managing phone calls with proper etiquette, communication with clients, assisting with executive administrative tasks, and utilizing clerical skills.

Job Responsibilities:

Office Support:

• Manage and organize daily schedules, appointments, and meetings
• Handle correspondence, including emails, phone calls, and mail
• Track and follow up on open tasks in our agency management system
• Maintain office supplies and equipment
• Conduct research and compile information as needed

Personal Support:

• Handle personal appointments, reservations, and errands for the agency partner
• Assist with household management, including scheduling maintenance and services
• Organize and maintain weekly schedule
• Handle confidential and sensitive information with discretion
• Perform other ad hoc tasks as needed

Qualifications:

• Previous experience in an administrative, executive assistant, or personal assistant role
• Strong proficiency in Microsoft Office (Word, Excel, PowerPoint, Outlook) and Google Suite
• Excellent communication, phone etiquette and interpersonal skills
• Highly organized with strong multitasking abilities, attention to detail and strong organizational skills
• Ability to prioritize tasks and work efficiently
• Ability to work independently and proactively solve problems
• Discretion and confidentiality in handling sensitive information
• Flexibility to handle a diverse range of responsibilities
• Active drivers license and access to vehicle

Preferred Qualifications:

• Knowledge of insurance industry terminology and agency management
• Personal assistant experience

Salary: [Competitive; Based on Experience, No Benefits]