Job Summary:

Under moderate supervision, supports the manager in the daily operations of the branch office.

Job Duties and Responsibilities:

· Provides excellent customer and dealer service

· Prepares, verifies and processes loan applications

· Maintains insurance filing and record-keeping systems

· Performs collection activities on delinquent accounts

· Ensures all Company invoices are processed timely

· Receives loan payments and posts to customer accounts

· Maintains cash drawer accuracy and security

· Prepares and submits office bank deposits and checkbook transactions

· Prepares and assembles reports for remittance and for branch record-keeping

· Prompt and regular attendance is required

Job Requirements:

· Prior experience with customer service

· Knowledge of state and federal lending regulations

· Ability to work evenings and Saturdays

· Maintain valid driver’s license, insurance, and reliable transportation to use for work

· Computer literate

Physical Requirements:

This is an office position that consistently operates a computer and other office productivity machinery, such as a calculator, copy machine, and computer printer.

This position frequently operates a standard telephone.

This position occasionally performs outside work requiring driving, walking on uneven ground, and climbing small stairs.

Requires the ability to communicate verbally and in writing.

Educational Requirements:

High school diploma or equivalent