The AR Specialist is responsible for billing, collections, and posting for assigned accounts, in an accurate and timely manner. This position resolves billing issues and reports on trends.
Qualifications
Associate degree in a related field and/or the equivalent combination of training, education, and experience, required
3-5 years of medical accounts receivable and billing experience
Expert in Microsoft Office, including Word and Excel
Excellent written and verbal communications
Ability to manage multiple tasks to prioritize needs
Strong attention to detail
Strong interpersonal skills with a focus on customer service
Personable and positive demeanor, especially when dealing with customers and patients
Ability to work independently with minimal supervision
Ability to establish and maintain effective working relationships with peers, providers, management staff and contacts inside and outside of the organization
Excellent follow up, problem solving and organizational skills
Responsibilities
Manage collection activities of outstanding accounts receivable dollars from patients and insurance payers.
resolve billing problems
reducing accounts receivable delinquency
Develop positive relationships with clients, payer representatives, and colleagues
Investigate and resolve disputes/issues, working with other departments as needed
Analyze and report trends; suggest process improvements
Meet or exceed required departmental deadlines and goals on a consistent basis
Maintain strict confidentiality in accordance with HIPAA regulations and company policy
Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties
Comply with departmental and company-wide policies and procedures
Post payments as needed, ability to balance books
Enter charges according to coded detail
Ability to change tasks quickly as business needs dictate
Account for internal control responsibilities in line with the organization’s objectives
Ability to handle Protected Health Information in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA)
Other duties as assigned
Work Environment/Physical Demands/Travel Requirements
Primarily sedentary, using a computer and phone very often
Travel: None
Remote
Job Type: Full-time
Benefits
401(k)
401(k) matching
Dental insurance
Disability insurance
Flexible spending account
Health insurance
Life insurance
Paid time off
Vision insurance
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