SARL ARTILEC

Administrative Assistant / Customer Service

San Jose, CA, US

3 days ago
Save Job

Summary

Location: Remote (US)

Est Weekly Salary: $29.00 - $50.00

The AR Specialist is responsible for billing, collections, and posting for assigned accounts, in an accurate and timely manner. This position resolves billing issues and reports on trends.

Qualifications

  • Associate degree in a related field and/or the equivalent combination of training, education, and experience, required
  • 3-5 years of medical accounts receivable and billing experience
  • Expert in Microsoft Office, including Word and Excel
  • Excellent written and verbal communications
  • Ability to manage multiple tasks to prioritize needs
  • Strong attention to detail
  • Strong interpersonal skills with a focus on customer service
  • Personable and positive demeanor, especially when dealing with customers and patients
  • Ability to work independently with minimal supervision
  • Ability to establish and maintain effective working relationships with peers, providers, management staff and contacts inside and outside of the organization
  • Excellent follow up, problem solving and organizational skills

Responsibilities

  • Manage collection activities of outstanding accounts receivable dollars from patients and insurance payers.
  • resolve billing problems
  • reducing accounts receivable delinquency
  • Develop positive relationships with clients, payer representatives, and colleagues
  • Investigate and resolve disputes/issues, working with other departments as needed
  • Analyze and report trends; suggest process improvements
  • Meet or exceed required departmental deadlines and goals on a consistent basis
  • Maintain strict confidentiality in accordance with HIPAA regulations and company policy
  • Present a positive, professional appearance and convey a professional demeanor in the performance of assigned duties
  • Comply with departmental and company-wide policies and procedures
  • Post payments as needed, ability to balance books
  • Enter charges according to coded detail
  • Ability to change tasks quickly as business needs dictate
  • Account for internal control responsibilities in line with the organization’s objectives
  • Ability to handle Protected Health Information in a manner consistent with the Health Insurance Portability and Accountability Act (HIPAA)
  • Other duties as assigned

Work Environment/Physical Demands/Travel Requirements

  • Primarily sedentary, using a computer and phone very often
  • Travel: None
  • Remote

Job Type: Full-time

Benefits

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Disability insurance
  • Flexible spending account
  • Health insurance
  • Life insurance
  • Paid time off
  • Vision insurance

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