Net2Source Inc.

Administrative Assistant / Customer Service

Omaha, NE, US

19 days ago
Save Job

Summary

Net2Source is a Global Workforce Solutions Company headquartered at NJ, USA with its branch offices in Asia Pacific Region. We are one of the fastest growing IT Consulting company across the USA and we are hiring "Job Title" for one of our clients. We offer a wide gamut of consulting solutions customized to our 450+ clients ranging from Fortune 500/1000 to Start-ups across various verticals like Technology, Financial Services, Healthcare, Life Sciences, Oil & Gas, Energy, Retail, Telecom, Utilities, Technology, Manufacturing, the Internet, and Engineering.

Clerical - Admin Assistant / Customer Service / Clerk

Location:- Omaha, NE, 68106USA / Onsite from Day 1

Duration:- Contract Job

Shift Timings

8.30 AM CST to 5.30 PM CST , Monday-Friday, with rotating Sundays (Some time only if clients need)

Responsibilities

  • Manage different sections of Mailroom according to standard guidelines & SOP
  • Assist with maintaining client records and confidentiality, as well as, recalling containers for internal and external audits
  • Sort, locate, open, inspect and bundle all incoming mail and publications
  • Document, process and file all incoming and outgoing mail correspondences
  • Distribute all inter-office mail for the facility departments
  • Troubleshoot and perform simple preventive maintenance of machines
  • Process check handling, deposit and reconciliation according to Company service standards
  • Research case numbers for proper handling
  • Handle inbound and outbound emails/calls
  • Assisted with daily tasks as assigned
  • Prioritize, plan and organize tasks and work responsibilities to achieve SLAs
  • Comprehend and respond to customer inquiries.
  • Identify, research, and resolve problems
  • Ability to accurately interpret and compile information from a variety of sources and systems
  • Ensure that turnaround time and quality of the work meets Company service standards
  • Interact with customer in a respectful and professional manner via email and on calls
  • Manage own work in process and support team efforts to ensure that individual, team goals are met
  • Should be able to handle basic day to day requirements of excel

Essential Skills

  • Must have 6 -18 months Life Insurance Mailroom backend operations experience
  • Proactive communication & analytical skills - should be able to anticipate problems and suggest solutions, with impactful data
  • Displays energy, enthusiasm, and flexibility in approaching the job
  • Must be able to work under pressure and meet deadlines, while maintaining a positive attitude and providing exemplary customer service
  • Ability to independently interact with internal and external customers
  • Customer service focus
  • Basic Computer knowledge along with typing speed of 40 words/minute

Insurance knowledge

Qualifications

  • High school diploma or equivalent

About Net2Source, Inc.

Net2Source is a total talent management solutions company with its presence in 50+ countries. Our creative solution service offerings aim at becoming your one stop destination for hiring talent needs globally.

Want to read more about Net2Source? Visit us at www.net2source.com

Equal Employment Opportunity Commission

The United States Government does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

Net2Source Inc. is one of the fastest growing Global Workforce Solutions company with a growth of 100% YoY for last consecutive 3 years with over 4100+ employees globally and 30+ locations in US and operations in 50+ countries. With an experience of over a decade we offer unmatched workforce solutions to our clients by developing an in-depth understanding of their business needs. We specialize in Contingent hiring, Direct Hires, Statement of Work, Payroll Management, IC Compliance, VMS, RPO and Managed IT Services.

Fast Facts About Net2Source

  • Founded in 2007
  • 100% Minority Owned, Debt Free, Private
  • 4100+ consultants globally
  • 2550 consultants placed in the US
  • 750+ team of in-house staffing team
  • 30+ sales offices in the US, and 50+ Offices globally
  • Operations in 20 countries (US, Canada, Mexico, APAC, UK, UAE, Europe, , Europe, Latin America, Japan, Australia)

Awards And Accolades

  • 2020 Fast 100 Asian American Businesses by the US Pan Asian American Chamber of Commerce Education Foundation (USPAACC 2019)
  • 2019 & 2018 Ranked 21st Fastest Growing Staffing Company in USA by Staffing industry Analysts
  • 2019 & 2018 Fastest 50 by NJ Biz (Ranked (9th and 27th ).
  • 2019 Top 100 Fastest companies to grow in Dallas by Dallas Business Journal.
  • INC 5000 Fastest growing for 8 consecutive years in a row.
  • America's Most Honored Businesses (Top 10%)
  • 2019 Dallas Top 100 by Dallas Business Journal
  • 2019 Proven Supplier of the Year by Workforce Logiq
  • 2019 Spirit of Alliance Award by Agile1
  • 2018 Best of the Best Platinum Award by Agile1
  • 2018 TechServe Alliance Excellence Awards Winner
  • 2017 Best of the Best Gold Award by Agile1(Act1 Group)

Gaurav Kumar

Sr. Account Manager

Direct:- 2014793977

Email:
[email protected]

#INDTECH

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