Objective: To prepare and submit administrative documentation in support of the Emergency Family Shelter Housing and Stabilization ("EFSP Housing") Program business and programmatic operation.

Scope: The ETO/HMIS Administrative Assistant is also responsible for various administrative duties, as requested by the Office Manager, Program Director and/or Assistant Program Directors, including (but not limited to): the operation and entry of data in the ETO/HMIS Software Program for EFSP Housing . This is a non-exempt, full-time hourly position.

Responsibilities

• Perform necessary data entry and operation of the ETO/HMIS Software Program including, but not limited to: accepting/dismissing participants into the program; creating participants in the program; recording participant assessments; generating reports; reviewing and correcting errors; recording participant efforts; and, internally transferring participants.
• Assist in the preparation and submission of programmatic paperwork including, but not limited to: monthly billing; quarterly statistical reports; and, weekly placement reports.
• Maintain and consistently update stabilization, family case files, in compliance with program policies/procedures.
• Support the Office Manager with case files and other programmatic documentation as needed.
• Assist in facilitating the Mass. HLC/shelter referral process.
• Assist in volunteer coordination and management as needed or as directed by the Office Manager, Program Director, or Assistant Program Directors.
• Exercise basic knowledge of Agency and program policies/procedures.
• Adhere to deadlines, while completing multiple tasks the ETO/HMIS Software Program.
• Abide by all MHSA policies regarding boundaries, strict confidentiality and ethical standards at all times.
• Attend in-service and outside training and instructions as directed by Office Manager.
• Various other responsibilities, as assigned by Office Manager, Program Director, and/or Assistant Program Director from time to time and/or as needed to ensure proper functioning of the ETO/HMIS Software Program, and as required under contract with state funders.
  
  

Requirements/Qualifications

• High school diploma or GED
• One year experience in business-related environment
• Proficient in data entry, including use of Microsoft Office (Excel, Word, etc.), the ETO system and HMIS system
• Ability to manage multiple tasks and ongoing projects
• Excellent written/verbal communication and phone skills
• Computer experience, including word processing, email and spreadsheets
• Ability to work as part of a dynamic team
• CPR/AED/First Aid certified (MHSA will provide training opportunity)
• Demonstrated reliable attendance and punctual reporting for work
• Bilingual (English/Spanish) preferred
• Satisfactory CORI/SORI reports at all times while employed by MHSA
  
  

Salary: $25.50 per hour

Job Posted by ApplicantPro