Since 2016, Highland Music Studio has grown rapidly, now serving hundreds of students across all age groups, from infants to adults. We are currently looking for a dedicated and enthusiastic Administrative Assistant to join our team and help support our mission of inspiring our students to be more than they thought they could be. We offer a broad range of music lessons to students of all ages and skill levels in instruments such as piano, guitar, bass guitar, ukulele, voice, drums, and violin. Additionally, we provide Music Together® classes for children (newborn to age 5) and their families. You will love working here if you resonate with our cultural manifesto: We keep things simple. We constrain our focus to a few big goals. Everything needs to support the mission of inspiring our students to be more than they thought they could be. Our studio is not your average studio. Unlike most music studios, we hire employees, not contractors. This holds us to a higher standard and a different way of operating than many of our competitors. We hire people as employees because we want people who are committed, want to grow together, and want to be a part of the best music studio in Atlanta. Employees contribute to the bigger vision for a company, while contractors are merely hired to do work. WE ARE AN EXAMPLE by being more than we thought we could be. We don't show up on time; we show up early. We are prepared. We greet our students and their parents with a smile and pursue meaningful connections. We communicate effectively to the student and parents in a positive way. We communicate effectively with each other. We are honest, and we tell the truth. We keep an open mind, try new things, and WE ARE INNOVATIVE in our approach to music education. We share our ideas, and we are constantly evolving and learning. We face challenges head-on and make our own decisions. We are ALL leaders. Most importantly, WE ARE FUN. It has to be fun (and hopefully funny), or forget it! Our Values: Be an example. Be innovative. Be fun! Schedule: Monday-Friday: 1:00 PM - 8:00 PM Saturday: 8:30 AM - 2:30 PM Availability required 4 times per year to assist at recitals. Key Responsibilities: Answer phone calls and respond to inquiries. Manage lesson and class scheduling, including handling teacher absences. Manage prospects and new leads, including sales and onboarding for new students. Provide exceptional customer service to both current and prospective clients. Assist with studio retail sales and monitor inventory levels. Monitor and manage email communications. Support the Studio Director with recital planning and event coordination. Maintain office and studio organization, including light cleaning of the space. Administer student reward programs Decorate the studio for holidays. Capture photos/videos for social media posts. Perform all other standard office tasks. Qualifications: Minimum of 1 year of experience in a similar administrative or customer service role. Associate’s Degree preferred. Strong organizational skills and attention to detail. Excellent communication and interpersonal skills. Customer service and relationship-building expertise. Problem-solving abilities and a strong work ethic. Integrity and leadership qualities. Experience working with children is a plus. Passion for or interest in music and the arts is highly desirable. Social Media experience is a plus. Sales experience is a plus. Benefits: Discounted music lessons for employees. Eligible for year-end performance bonuses after one year. Referral bonuses for referring music teachers. Eligible for 401(k) after one year. If you’re excited to contribute to a growing music studio and help inspire students to reach their full potential, we encourage you to apply for this exciting opportunity at Highland Music Studio. Additional Information:Please do not call or visit our location regarding this job position. Any unsolicited calls or visits will result in automatic exclusion from the hiring process. Equal Opportunity:Highland Music Studio is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees and students. Job Type: Full-time Pay: $17.00 - $20.00 per hour Expected hours: 40 per week Benefits: 401(k) Health insurance Schedule: Every weekend Monday to Friday Experience: Customer service: 1 year (Required) Ability to Commute: Atlanta, GA 30324 (Required) Ability to Relocate: Atlanta, GA 30324: Relocate before starting work (Required) Work Location: In person