The Administration Support key responsibility will be managing and executing internal and external communication initiatives to enhance the company’s brand presence and engagement. This role involves assisting in the management of the social media accounts, updating the company website and intranet, internal communications, and coordinating marketing campaigns. The position also plays a key role in maintaining brand consistency, supporting company-wide initiatives, and driving digital content strategies.

KEY RESPONSIBILITIES

Social Media & Digital Content

• Publish social media posts across Facebook, Instagram, and LinkedIn
• Manage and update the company website with new projects, blogs, and other relevant content.
• Assist in preparing content for internal and external newsletters and campaigns via HubSpot.

Internal Communications & Engagement:

• Maintain and update the SharePoint intranet
• Prepare and distribute the internal team newsletter (‘Kevin’s Corner’), ensuring content is collated, drafted, and finalised.
• Create/maintain our Capability Statements (In-Design / Canva), ensuring up-to-date project information across all sectors and business units.

Event & Campaign Support:

• Create PowerPoint presentations, video content, and graphics for quarterly Town Halls.
• Support the execution of external client campaigns and newsletters through HubSpot.
• Analyse the performance of marketing campaigns and provide insights to improve future initiatives.
• Coordinate and support company-wide initiatives
• Assist in planning and coordinating company events, both virtual and in-person, ensuring all digital content and marketing materials are prepared.

Administration & Brand Consistency:

• Ensure all digital content adheres to the company's brand guidelines and maintain a consistent brand voice across all platforms.

SUCCESS MEASURES

• Consistent and high-quality social media and digital content output.
• Effective internal communication, ensuring engagement across teams.
• Timely execution of reports, newsletters, and company-wide updates.
• Strong brand consistency across digital platforms and marketing materials.
• Enhanced visibility and engagement through optimised digital strategies.

SKILLS AND EXPERIENCE

• Experience in administration support, social media management, digital marketing, and/or internal communications.
• Strong writing, editing, and proof-reading skills.
• Proficiency in Microsoft Office (PowerPoint, Word, Excel) and Adobe Suite (Adobe Photoshop, InDesign and Illustrator preferred).
• Experience with HubSpot, SharePoint, and website CMS (e.g., WordPress) is an advantage.
• Ability to manage multiple projects and deadlines effectively.
• Excellent interpersonal and organisational skills.

QUALIFICATIONS

• Degree or Diploma in Communications, Marketing, Digital Media, or a related field is preferable.
• Demonstrate minimum three (3) years proven experience in similar role.
• Reliable IT setup and a well-quipped home workspace.