The ADC Supervisor role is responsible for assisting the store management team in retail operations. This person assists in supervising employees, implementing training programs, and demonstrating our Company values and DGR guiding principles. Their functions contribute to our mission by mentoring employees, continued training, and coaching for our retail locations to be fiscally viable while holding to our standards of behavior and stewardship.

• Have exceptional and clear communication:
  
  

oRelays information between store personnel and management.

oKeeps specified information confidential.

oDemonstrates exemplary customer service.

oCommunicates with all staff throughout the workday.

oOffers guidance and clear instruction to retail associates.

• Employee accountability and productivity:
  
  

oOperates effectively using procedural guidelines.

oAssists in evaluating employee’s performance.

oEnsures each store meets production goals.

oEnsures employees time is accurate and timely.

• Safety and Loss Prevention:
  
  

oReports and prevents any safety concerns or health violations.

oPays attention to sales floor and backroom for loss prevention and documents as needed.

oCounts and balances register cash drawers to prepare bank deposits.

oFollows all speculations under Consumer Product Safety Commission recalls and the Hazardous Communication Policy and Procedures.

• Implement G.R.A.T.I.S into your work environment:
  
  

oGreet: Within 10 seconds of any interaction, welcome the donor.

oReceipt: Give donor coupon for their donation(s)

oAssist: Help the donor unload materials donated and place them into blue bins.

oThank: Give gratitude to donor for the donation.

oInvite back: Let the donor know they are welcome back for further donation.

oSort: Once the donation is collected, you must sort the product

• Sort donations and handle materials:
  
  

oSeparate donations by soft lines (clothing material and soft materials), and hard lines (textiles and hard materials).

oHelp drivers with loading donations and handling such in a safe and efficient way.

oKeep work area organized and return carts and baskets where they belong.

oPrepare any donated furniture for sales floor.

• Keep work environment clean & safe:
  
  

oUtilizing safety measures when using blue bins.

oKnowing the information within the Consumer Product Safety Commission recalls, the Safety Data Sheets, and complying with all health regulations.

oSanitizing and labeling materials

oReporting any potential unsafe working conditions or violations detected in the workplace.