Pyramid Healthcare is dedicated to offering the highest quality of care to those we serve. A focus on client-focused care establishes our family of brands as respected leaders in addiction treatment, mental health recovery and eating disorder treatment modalities.

Pyramid Healthcare offers comprehensive behavioral healthcare defined by supportive environments that offer patients the strength they need to overcome life’s challenges. We offer behavioral healthcare services – psychiatry, addiction recovery, mental disorder treatment, etc. – that allow clients at all stages of recovery or rehabilitation to reclaim health and well-being.

Our Assertive Community Treatment Teams (ACTT) provide a “hospital without walls” program that brings high intensity behavioral health services into the community to serve people who may not have access to the care they need. ACTT is a comprehensive team of professionals from many disciplines that provide tailored services to meet the client’s mental health, substance use, vocational and housing needs based on evidence-based treatment methods, comprehensive service planning, and tracking outcome measures. We work and contract with a variety of local and state agencies who conduct compliance and outcome studies for our clinical services to help our initiative for constant improvement with our outcomes for people with severe mental illness who are most at risk of psychiatric crisis and/or affected by other social determinants of health

Pyramid Healthcare of Charlotte is seeking Qualified Professionals to join their amazing community based team. A background in vocational and housing rehabilitation and mental health work is preferred.

Salary: $22 -$26 per hour

Schedule: Full Time 40 hours per week w/ benefits

Position Overview

The Qualified Professional is responsible for ensuring the highest quality of care through utilization review, treatment planning, discharge planning, and interdisciplinary collaboration.

Qualifications Education & Experience

• Bachelor’s degree in Social Work, Counseling, or Psychology from an accredited institution required.
• Master’s degree in a Human Services discipline preferred.
• Must meet QP status according to 10A NCAC 27G.0104.
• 1-3 years of experience working with individuals with severe and persistent mental illness preferred.
• Valid Drivers License
  
  

Key Responsibilities

• Utilization Review Collect pertinent data related to patient care and treatment.
• Adhere to CARF and October Road CQI processes.
• Coordinate and obtain initial and ongoing approval from LME, ValueOptions, and third-party authorities.
• Treatment Planning: Develop person-centered treatment plans aligned with MH/SA treatment best practices.
• Ensure treatment plans address the needs of individuals, families, and consumers.
• Complete treatment plans in a timely manner while following CARF, DHHS, LME, and October Road CQI standards. Formulate appropriate post-discharge placement plans, ensuring continuity of care for consumers and families.
• Communicate pending and planned discharges to administrative staff.
• Complete all required discharge documentation, including summaries.
• Treatment Team Coordination: Facilitate regularly scheduled treatment team meetings.
• Provide clinical expertise and actively engage with a multi-disciplinary treatment team.
• Treatment Plan Reviews: Conduct scheduled reviews of treatment plans with the treatment team.
• Provide written treatment plan updates for placement in clinical records.
• Obtain necessary consumer signatures on required forms.
• Referral Source Communication: Maintain consistent communication with referral sources as appropriate.
• Provide updates on consumer progress.
• Develop and coordinate discharge plans in collaboration with referral sources. Prepare and conduct concurrent reviews for referral sources.
• Documentation: Ensure timely and accurate completion of medical record documentation.
• Maintain records of all outside contacts as well as therapy sessions.
• Continuous Quality Improvement (CQI) & Teams Actively participate in at least one CQI team annually.
• Engage in the peer record review process.
• Conduct NCTOPPS data entry.
  
  

Staff Relationships

• Foster productive, effective, and professional relationships across all disciplines.
• Keep supervisors informed of significant issues and developments.
• Be receptive to feedback and supervision.
  
  

Training Requirements

• Complete all required initial and annual training, including: Consumer Rights CQI Confidentiality Ethics CPR First Aid Case Management Provide transportation for clients to access community resources. Participate in emergency services duty on rotation, including commitment procedures, after-hours assessments, crisis planning, and hospital diversion.
  
  

Skills & Competencies

• Willingness to learn and grow professionally.
• Strong interpersonal skills to function effectively within a treatment team. Ability to maintain appropriate professional boundaries.
• Maturity in judgment and behavior.
• Valid driver’s license and ability to provide references and transcripts from an accredited college.
• Adherence to NAADAC ethical policies.
  
  

Pyramid CORE Values

We are committed and proud to live our CORE values and use them to inspire those around us. Our employees are expected to align with these values, behaviors, and standards. We are held accountable for upholding these CORE Values: INTEGRITY is striving to be honest, transparent, and ethical when dealing with clients, staff, and the community. DEDICATION is demonstrating an unwavering commitment to always provide exceptional care and support to those we serve is needed daily. COLLABORATION is a steadfast, team-focused approach; working together to achieve excellence. PASSION is genuine, compelling, and relentless desire to improve lives and support Pyramid Healthcare’s mission.

Total Rewards For Full-Time Positions

• Medical, Dental, and Vision Insurance
• Flexible Spending Accounts
• Life Insurance
• Paid Time Off
• 401(k) with Company Match
• Tuition Reimbursement
• Employee Recognition Programs
• Referral Bonus opportunities
• And More!
  
  

Want to know more?

To learn more about Pyramid Healthcare, and how you can achieve personal and professional growth, visit us at: https://bit.ly/Pyramid-Careers.

Pyramid Healthcare, Inc. is proud of its diverse workforce, and is an Equal Opportunity Employer.