We are seeking a innovative and creative Accounts Receivable Supervisor to join our team. The ideal candidate will have at least 5 years of experience in accounts receivable, and a proven track record of creating and streamlining efficiencies within AR processes. This role will oversee a team of 3, ensure accurate cash applications, and handle escalated collections to support the company's financial objectives.

Key Responsibilities:

• Team Leadership: Manage and mentor a team of three collectors, providing guidance, performance evaluations, and professional development opportunities.
• Process Optimization: Develop and implement streamlined AR processes to improve operational efficiency and reduce the accounts receivable cycle.
• Cash Applications: Ensure accurate and timely application of payments and monitor cash flow activity within NetSuite.
• Escalated Collections: Address complex collection issues and resolve customer escalations with tact and professionalism.
• Reporting: Generate AR aging reports and provide regular updates to management on outstanding balances, key performance metrics, and areas for improvement.
• Cross-Department Collaboration: Work closely with sales, customer service, and finance teams to synchronize efforts and address billing or payment discrepancies.
• Compliance: Ensure adherence to accounting standards and company policies.

Required Qualifications:

• Experience: Minimum 5 years of accounts receivable experience, including team management and process improvement.
• Technical Skills: Proficiency in NetSuite and advanced knowledge of Excel.
• Leadership: Demonstrated experience managing a team with effective communication and problem-solving skills.
• Process-Driven: Strong analytical skills and ability to identify inefficiencies and develop solutions.
• Customer Focused: A commitment to providing exceptional service and resolving issues effectively.
• Education: Bachelor’s degree in accounting, finance, or a related field preferred.