The Accounts Receivable Coordinator will be responsible for the accounts receivable process, chargebacks, communicating with external partners, as well as other projects as needed. They will manage and resolve wholesale deduction claims while maintaining efficient accounts receivable processes. This role requires a detail-oriented professional with strong analytical skills, a solid understanding of wholesale business operations, and proven experience in managing AR tasks. The specialist will serve as the primary liaison between the finance department, wholesale customers, and internal teams to ensure timely resolution of discrepancies and accurate financial reporting.

Responsibilities:

• Cash Receipt Application and posting of debit and credit memos
• Manage the chargeback process ensuring legitimacy of deductions
• Analyze, research, and resolve wholesale deduction claims and discrepancies
• Dispute and negotiate unauthorized chargebacks for the company
• Work cross-functionally to resolve credit and collection issues
• Collaborate with Sales and Logistics teams to understand the root cause of deductions
• Communicate with Sales and assist in providing detail to implement actionable items that will assist in avoiding or managing deduction issues
• Participate in month end closing ensuring accuracy of the general ledger for Accounts Receivable
• Help prepare monthly reports and meet with management to discuss open and unresolved chargebacks and unpaid invoices
• Prepare detailed reports on deduction trends and develop corrective actions alongside management
• Communicate Departmental Documents, Manuals, Policies, and Procedures

Qualifications:

• Bachelor’s degree in Accounting, Finance, Business Administration or related field
• 3+ years of experience in wholesale deductions management, accounts receivable, or a similar financial role
• Experience with wholesale customer portals for mass retailers
• Experience analyzing financial discrepancies and resolving AR issues in a wholesale environment
• Strong analytical and problem-solving skills with an eye for detail
• Strong verbal and written communication skills to various levels of management and customers
• Strong Excel skills and the ability to work with complex data
• Experience in SAP a plus