Description

We are seeking a proactive and detail-oriented Accounts Receivable Analyst to join our finance team. This role will focus heavily on collections activities while supporting the broader Accounts Receivable (AR) team across all functions, including invoicing, cash applications, and account reconciliations. The ideal candidate is comfortable communicating with customers, resolving payment issues, and contributing to the overall health and efficiency of the AR process.

Duties/Responsibilities

• Proactively manage assigned customer accounts to ensure timely collection of outstanding invoices.
• Initiate and track collection efforts via email, phone, and written correspondence.
• Negotiate payment terms and arrangements where appropriate, while maintaining positive customer relationships.
• Monitor delinquent accounts, escalate issues when needed, and assist in determining credit hold actions.
• Investigate and resolve account discrepancies, short payments, unapplied cash, and other issues.
• Maintain clean and accurate aging reports through regular reconciliations.
• Work closely with internal teams (Sales, Customer Service, Operations) to resolve invoice disputes or billing errors.
• Support team members in cash application, invoicing, credit review, and reporting tasks.
• Contribute to cross-training and team initiatives that improve process efficiency and accuracy.
• Participate in month-end close, preparing aging reports and account summaries as needed.
• Analyze AR metrics such as DSO and past-due percentages; recommend and help implement corrective actions.
• Assist in updating internal documentation and procedures related to AR workflows.
• Help identify and implement process improvements or automation opportunities within the AR function.
  
  

Requirements

Required Skills/Abilities:

• Strong verbal and written communication skills, including comfort handling customer communications related to payments and disputes.
• Excellent organizational skills with the ability to manage a high volume of accounts and prioritize effectively.
• Strong attention to detail and accuracy in data entry, reporting, and reconciliations.
• Proactive and collaborative mindset; ability to work independently while supporting team goals.
• Analytical thinking with the ability to identify trends and propose solutions.
• Proficiency in Microsoft Excel (including VLOOKUP, pivot tables) and experience working with ERP/accounting systems (e.g., NetSuite, SAP, Oracle).
  
  

Education And Experience

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• Minimum of 2 years of experience in Accounts Receivable or credit and collections, preferably in a B2B environment.
• Familiarity with full-cycle AR functions, including invoicing, collections, reconciliations, and reporting.
  
  

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.
  
  

This is an onsite role and requires ability to work from the Addison office.

Salary Range: $50,000-$60,000 annually