Account Representative – General Contractor Services (Multifamily / Rental Communities Focus)

Location: Miami -Fort Lauderdale.

Broward - West Palm Beach

Schedule: Monday to Friday | 9:00 AM – 5:30 PM

Pay Rate: $2,500 - $3,000 monthly base salary + Commissions + Bonus. Around $100,000 - $120,000.

Department: Sales

Start Date: ASAP.

Who We Are

At RIVA Products and Services, we build more than just structures: “WE BUILD SOLUTIONS, WE BUILD DREAMS.”

We are a trusted General Contractor company specializing in maintenance, renovation, and construction services for Multifamily and Rental Communities.

We are driven by a strong commitment to customer service excellence. At RIVA, the customer always comes first, and we believe that the customer is always right. We're looking for team members who share this mindset and are passionate about delivering high-quality, respectful, and solution-oriented service.

Job Overview

Join Our Sales Team – Be the Face of RIVA in Your Territory!

We are looking for a motivated and responsible Account Representative to join our growing Sales Department. An Account Representative is a professional responsible for managing and maintaining relationships with a company’s existing clients or accounts. They serve as the main point of contact between the client and the company.

Key Responsibilities

• Manage day-to-day communication with assigned clients.
• Handle requests, resolve issues, and ensure client satisfaction.
• Build long-term relationships and foster client loyalty.
• Responsible for generating potential business, identifying new project opportunities, and acquiring new clients.
• Promote additional products or services when applicable.
• Monitor account performance and ensure service delivery aligns with expectations.
• Manage and follow up on all projects sold within your assigned client portfolio.
• Conduct weekly visits to assigned clients and potential leads closely to closing.
• Prepare project estimates in accordance with RIVA’s policies and standards.
• The first week of employment requires in-person attendance at the office.
• Handle all customer interactions with empathy, professionalism, and a commitment to providing solutions.

Requirements to Work with RIVA Products and Services:

• Previous Customer Service Experience, preferred but not required — experience in the construction or property services industry, is a plus.
• Willingness to undergo a psychological assessment as part of the hiring process.
• Professional appearance and strong communication skills.
• Customer-first mindset with a positive, solution-driven attitude.
• Ability to work independently, stay organized, and meet targets.
• Must have a computer
• Must have a reliable internet connection
• Must have a reliable personal vehicle and willingness to travel within your territory.

Benefits

• Full training provided during the 3-month probation period.
• Access to necessary tools and materials to support your sales efforts.
• Opportunity to expand your client base and grow your sales territory.
• Earn additional income through tiered commissions based on closed sales performance.
• Medical Insurance
• 401K Retirement Plan

Join a company that values integrity, service, and long-term client relationships.

 Become part of RIVA Products and Services today!