Manage and grow a portfolio of existing key accounts by building long-term, trust-based relationships
Act as the primary point of contact for clients, understanding business challenges and identifying upsell/cross-sell opportunities for Inetum services
Anticipate client needs and propose tailored solutions that support their digital transformation
Actively monitor trends and developments in the IT market to support client strategies
Collaborate with delivery and recruitment teams to ensure service quality and client satisfaction
Ensure project profitability and client retention through regular follow-ups and business reviews
Contribute to internal strategic planning based on client feedback and market insights
Represent Inetum at industry events and through professional networks
Achieve objectives related to account farming, growth, and profitability
Profile
Minimum 3 years of experience in similar roles within IT consulting, focused on farming and client retention
Proven ability to grow existing accounts through upselling/cross-selling while maintaining high customer satisfaction
Experience managing C-level relationships and working in complex client environments
Strong understanding of the IT market, software development methodologies, and technology ecosystems
Familiar with RFI/RFP processes and service contract negotiations
Customer-oriented approach with an entrepreneurial mindset
Excellent interpersonal, communication, and negotiation skills
French – advanced level; English – professional level
Benefits:
Full access to foreign language learning platform
Personalized access to tech learning platforms
Tailored workshops and trainings to sustain your growth
Medical subscription
Meal tickets
Monthly budget to allocate on flexible benefit platform
Access to 7 Card services
Wellbeing activities and gatherings
Organization
Our Mission Statement
Digital and human resources at the center of the sustainable development of our society.
In a world of continuous transformation, accelerated by technological developments and societal challenges, it is necessary to adapt in an ongoing, agile way to meet the challenges of the future.
About Inetum
Inetum is a European leader in digital services. Inetum’s team of 28,000 consultants and specialists strive every day to make a digital impact for businesses, public sector entities and society. Inetum’s solutions aim at contributing to its clients’ performance and innovation as well as the common good.
Present in 19 countries with a dense network of sites, Inetum partners with major software publishers to meet the challenges of digital transformation with proximity and flexibility. Driven by its ambition for growth and scale, Inetum generated sales of 2.5 billion euros in 2023.
For more information, visit: www.inetum.com.
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job
How strong is your resume?
Upload your resume and get feedback from our expert to help land this job