We are looking for a results-driven, highly analytical Amazon Account Manager to lead and manage our clients’ Amazon businesses. This role requires a dynamic, self-motivated individual who thrives in a fast-paced environment and is confident in client-facing communications. You will serve as the primary liaison between our clients and Amazon, responsible for driving performance, resolving challenges, and managing projects from end to end.

• Client Management: Serve as the main point of contact for clients, owning all aspects of their Amazon business.
• Amazon Expertise: Manage and optimize Amazon Seller Central or Vendor Central accounts, including listings, content, promotions, and compliance.
• Strategic Planning: Develop and execute strategies to grow sales, improve profitability, and increase operational efficiency.
• Analytical Reporting: Use data to drive decisions—analyze performance metrics, identify trends, and create actionable insights and reports.
• Troubleshooting: Proactively identify and resolve listing issues, suppressed ASINs, and policy violations.
• Project Management: Coordinate with internal teams and external partners to execute product launches, content updates, and marketing initiatives.
• Communication: Lead regular client phone and video calls, presenting performance updates, strategy plans, and resolving questions with clarity and confidence.
• Relationship Building: Act as a liaison between clients and Amazon, ensuring smooth communication and issue resolution.
• Independence: Operate with a high level of autonomy while effectively managing multiple accounts and priorities.

• 2+ years of experience in ecommerce account management, preferably with Amazon Seller Central or Vendor Central.
• Strong analytical and data interpretation skills—comfortable working in Excel (VLOOKUPs, pivot tables, filtering) and using data to tell a story.
• Excellent communication and interpersonal skills; comfortable leading client-facing video and phone calls.
• Proven ability to manage multiple projects in a fast-paced environment with strong attention to detail.
• Self-starter with strong problem-solving abilities and a proactive attitude.
• Experience with Amazon tools and platforms, such as Brand Registry, A+ Content, or Flat File uploads.
• Familiarity with SEO optimization and catalog/content best practices is a plus.
• Strong organizational and time management skills.

• Experience in a client-facing agency or consulting environment.
• Experience with Amazon Seller or Vendor platform