With 75 years of experience, Coface is a leader in the credit insurance and risk management market. As a close-knit, international organisation at the core of the global economy, Coface offers an enriching work experience on several levels: relational, professional, and cultural.

Every day, our teams are making trade happen. Join us!

Our mission

Regarding the strong development of its Mid Market department, Coface is recruiting an Account Manager

Role purpose:

As part of a high-performance, dynamic team, you will be responsible to manage and develop a client portfolio for Mid Market. You will work closely with the sales and marketing teams.

YOUR MAIN MISSIONS:

• Acting as a trusted advisor to prospects as well as newly joined customers helping them to understand how Coface Mid Market solutions will help them.
• Act and support for clients with Mid Market contracts and secure long term profitable relationships with them.
• Business Development of an existing B2B-customer-portfolio (direct or through a broker network)
• All up- and cross selling activities
• Initiate, plan and carry out policy renewal procedure and negotiate with customer and/or broker
• Ensure and monitor all compliance requirements for new and existing business (KYC, KYI and UBO processes) in collaboration with our back office and shared service center abroad.
• Controlling, reporting and management of customer consumption
• Regular visits of customers and brokers
• Collect actively market intelligence data
• Participation in external events
• Dealing with client and ad-hoc reporting, annual account planning, client meeting preparation and regular client feedback reporting
• Administrative tasks

CANDIDATE PROFILE :

Education :

• Higher education Degree level (business school or university).
• Good knowledge with IT tools: Microsoft Office, Outlook, Word, Excel, SharePoint

Experience :

• Proven experience in Account Management in the sale of financial services of 5 years

Competencies:

• Fluency in German and English; fluency in another language is an asset (French / Italian).
• Detailed oriented, precise working, supportive and client oriented character.
• Ability to deliver high-quality services with tight deadlines and approach problems in an independent, flexible, systematic and anticipatory manner.
• Result-oriented and self-motivating
• Be creative, innovative, and passionate in your approach to driving sales as farmer with hunting approach
• Strong organizational, planning and analytical skills