Company Description

The Total Information Management (TIM) is a leading technology services company, setting the standard for reliable and intelligent I.T. business solutions for both local and international clients. With a proven track record, TIM offers skilled technical resources in Remote Data Center and Network Management. Established in 1985, the company provides a diverse portfolio including business continuity and recovery solutions, system integration, and outsourcing services. TIM is recognized for pioneering Business Continuity and Recovery Services in the Philippines and operates in industries such as banking and finance management.

Role Description

This is a full-time on-site role for an Account Manager based in Metro Manila. The Account Manager will be responsible for maintaining and developing relationships with clients, ensuring client satisfaction, and meeting sales targets. The day-to-day tasks will include managing client communications, understanding client needs, providing solutions, and collaborating with internal teams to deliver outstanding service. Additional responsibilities include preparing reports, handling client inquiries, and identifying new business opportunities.

Qualifications

• Client Relationship Management and Excellent Customer Service skills
• Sales and Account Management experience
• Strong Communication and Negotiation skills
• Problem-solving and Analytical skills
• Ability to work independently and as part of a team
• Experience in the IT industry is a plus
• Bachelor's degree in Business Administration, Marketing, IT, or a related field