Job Title: Account Manager- Dental Partner Success

📍 Leeds LS11 | Full-Time, Office-Based

💰 £33,000 – £40,000 DOE + Quarterly Commission

🦷 Be Part of the Smile White Growth Story

About Us

Smile White is a fast-growing, premium dental brand transforming the whitening experience across the UK. We work with a network of exceptional dental partners and provide a best-in-class system and service to support them in delivering standout results.

As we scale, we’re expanding our Partner Success Team and are looking for an Account Manager to take ownership of a portfolio of 50–70 partner accounts, working alongside a larger team to ensure all partners feel supported, engaged, and equipped to succeed.

The Role

This is a full-time, office-based role in Leeds LS11. You’ll manage your own group of dental partners, acting as their main point of contact- providing regular support, tracking performance, reducing patient backlogs, and helping them hit their targets.

You’ll need to be highly organised, proactive, process-driven, and comfortable working in a fast-paced, high-performance environment.

Key Responsibilities

• Manage a portfolio of 50–70 dental partner accounts, ensuring excellent service and communication
• Build strong, individual relationships with each partner
• Work toward weekly and quarterly targets- both your own and your partners’
• Follow structured internal procedures and use multiple systems to track and manage activity
• Reduce patient backlog by ensuring partners are supported and engaged
• Prioritise tasks daily while managing partner expectations
• Follow up consistently and keep momentum high across all accounts
• Escalate issues when necessary and help drive resolutions quickly
• Support the wider Partner Success Team with process improvements and performance insights

What You’ll Need

✅ Experience: 2+ years in account management, client support, or a fast-paced service role (experience in dental, healthcare, logistics, retail, or B2B a bonus)

✅ Attention to Detail: You love structure, processes, and getting things right the first time

✅ Time Management: You can prioritise under pressure and stay on top of multiple tasks

✅ Process-Driven: You enjoy working within systems and following clear workflows

✅ Relationship-Builder: You know how to connect with people and keep them engaged

✅ Resilient & Focused: You can thrive in a fast-moving environment with evolving priorities

✅ Tech-Confident: You’ll be using at least three systems daily and need to be agile across them

✅ Progression-Minded: You’re ambitious and want to grow as Smile White grows

What’s in It for You

• 💷 Competitive salary: £33,000- £40,000 (based on experience)
• 🏢 Full-time role based in our Leeds LS11 HQ
• 📈 Massive opportunity for personal growth and career progression
• 👥 Supportive team culture with a performance-driven mindset
• 🔄 Structured onboarding and ongoing development
• 💡 Be part of a brand with big plans and real impact

If you're on the ball, process-driven, and ready to build great relationships at scale – this is your chance to join one of the most exciting brands in the dental industry.

📩 Apply now with your CV

🗓 Interviews ongoing – don’t wait to apply.