We are seeking a dynamic and results-driven Account Manager with strong experience in managing enterprise clients and developing new business within the IT services industry. The ideal candidate will have a proven track record of cultivating client relationships, driving revenue growth, acquiring net new clients, and delivering high-quality solutions in a fast-paced, client-centric environment.
Key Responsibilities
Serve as the primary point of contact for assigned client accounts, ensuring exceptional service delivery and long-term relationship management.
Identify, pursue, and convert new business opportunities within target industries and regions to drive net new client acquisition.
Develop and execute comprehensive account growth strategies, including upselling and cross-selling across technology, consulting, and digital transformation services.
Understand client business goals, IT environments, and challenges to provide tailored solutions that deliver measurable value.
Collaborate with internal delivery, pre-sales, and solution teams to ensure timely, high-quality execution of client projects and services.
Track and analyze account performance metrics, prepare business reviews, and provide strategic insights to both internal teams and client stakeholders.
Lead contract discussions, pricing negotiations, and scope expansions to ensure profitability and client satisfaction.
Stay informed on industry trends, emerging technologies, and competitor activity to advise clients proactively and enhance business development efforts.
Requirements
Bachelor's degree in Business, Information Technology, or a related field (MBA preferred).
5–6 years of experience in account management and new business development within the IT services, consulting, or technology solutions industry.
Demonstrated success in both managing complex enterprise accounts and winning new clients.
Strong understanding of IT services such as application development, infrastructure, cloud, digital transformation, and managed services.
Excellent interpersonal, communication, and stakeholder management skills.
Strong analytical, problem-solving, and consultative selling skills.
Proficiency in MS Office and experience with CRM tools (e.g., Salesforce)
Knowledge of the EU IT services market and experience working with global delivery teams is a plus.
What We Offer
A collaborative, innovation-driven work culture
Competitive salary with performance-based incentives and commissions
Clear path to career advancement and leadership roles
Exposure to global clients and cutting-edge technology initiatives
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