At Viral Ad , we are passionate about technology and innovation. As a leading tech company, we specialize in Mobile App Development, Website Development, Web Application Development, and Social Media Marketing. Our dedicated team of experts is committed to delivering cutting-edge solutions that drive success for our clients. We pride ourselves on fostering a collaborative and dynamic work environment where creativity and excellence are at the forefront of everything we do. Join us at Viral Ad and be part of a team that is shaping the future of technology.

Job Description:

As an Account Manager, you will be responsible for overseeing and managing projects for our clients from inception to completion. You will play a key role in building and maintaining strong relationships with clients, ensuring their needs are met and exceeded. Additionally, you will identify and capitalize on upsell and cross-sell opportunities to enhance the value we provide to our clients.

Key Responsibilities:

• Project Management: Plan, execute, and deliver projects on time, within scope, and within budget. Develop project plans, allocate resources, and track progress.
• Client Relationship Management: Build and maintain strong, long-lasting client relationships. Act as the primary point of contact for clients, ensuring their satisfaction and addressing any concerns.
• Opportunity Identification: Identify and create upsell and cross-sell opportunities to maximize client value. Develop strategies to introduce additional services and solutions to clients.
• Communication: Facilitate clear and effective communication between internal teams and clients. Provide regular project updates, reports, and status meetings.
• Problem Solving: Proactively identify and resolve project issues and risks. Implement effective solutions to ensure project success.
• Quality Assurance: Ensure that all projects meet high standards of quality and client expectations. Conduct regular reviews and assessments to maintain excellence.
• Collaboration: Work closely with internal teams, including sales, marketing, and technical departments, to deliver comprehensive and cohesive solutions to clients.
• Documentation: Maintain detailed project documentation, including project plans, progress reports, and client communications.

Qualifications:

• Proven experience as a Project Manager, preferably in a client-facing role.
• Strong understanding of project management methodologies and tools.
• Excellent communication and interpersonal skills.
• Ability to build and maintain strong client relationships.
• Strong problem-solving skills and attention to detail.
• Ability to identify and capitalize on upsell and cross-sell opportunities.
• Proficiency in project management software and tools.
• Bachelor's degree in Business, Management, or a related field (preferred).

Benefits:

• Competitive salary and performance-based bonuses.
• Opportunities for professional development and growth.
• Collaborative and innovative work environment.
• Flexible work arrangements.

Timings: 9:00 PM to 6:00 AM | Night Shift

Office Location: DHA Ph-7

Type: Fulltime (Onsite)