Fanatics Inc

Account Manager - IVR

Philadelphia, PA, US

Remote
Full-time
2 days ago
Save Job

Summary

The Key Account Manager focuses on managing and further developing relationships, unique sales strategies and acts as a direct partner to a key account/client that is strategically important to the Mitchell & Ness business. The role will bring a data driven, storytelling approach to understanding opportunities, strengths, and objectives of the customer base. Excellent relationship management skills are required in addition to an analytical and strategic approach - successful strategic account management is critical to effective job performance. The role will contribute to the creation & execution of integrated marketplace plans working with merchandising, marketing & supply chain to leverage the appropriate skills to build & deliver customer growth. The number one goal for this role is to build strategic partnerships & team leadership that drives profitable & sustainable sales growth. GENERAL DUTIES & RESPONSIBILITIES: * Support Sr. Account Manager Sales by driving new business growth through selling solutions to team shops and accounts * Research and understand the customer base - business goals, objectives, and challenges * Drive weekly updates with customers * Own operations update meetings internally with all proper stakeholders * Ability to communicate recommendations effectively to the appropriate level of leadership within leadership team of top retailers * Propose solutions to deliver quantifiable business value through an integrated relationship * Work closely with sales operations team to analyze weekly POS for key accounts, present proposed new orders for replenishment/chase and drive sales opportunities * Communicate accurate and timely forecasts to multiple layers of leadership both internally and externally * Preparation of and execution to sales plans, events, campaigns * Deliver strong performance against required sales/revenue targets * Ability to travel up to 15% REQUIREMENTS, GENERAL KNOWLEDGE, SKILLS & ABILITIES: * Pursuing a Bachelor's Degree, or equivalent work experience. A minimum of 5 years of sales experience in the licensed sports industry at revenue level of $3M. * Direct experience as an account manager in licensed sports or at mass/mid/SG retailers * Demonstrated ability to build customer relationships that resulted in sales growth * Must be able to maintain effective internal relationships to facilitate sales * Proven track record of identifying growth opportunities that resulted in sales growth * Demonstrated management skills * Demonstrated passion for professional or college sports (NFL, MLB, NBA, NHL, etc) * Strong strategic selling skills * Strong analytical skills to be able to understand and interpret account financials * Excellent communication skills (oral, written, presentation) * Excellent organizational and planning skills * Intermediate computer skills to include Excel and Word * Sports fan a plus

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