ACCOUNT MANAGER Roles and Responsibilities Job Description: •Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships. •Manage implementation process for new employer clients within assigned brokers’ block. •Train new group administrators on chosen GIS Connect enrollment platform. •Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction. •Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships. Required, Knowledge, Skills and Abilities: •Must be able to work in a fast-paced environment. •The ideal candidate will be comfortable with all methods of communication: in person, phone and email. •Must have the ability to learn quickly. •The candidate has a sense of urgency and takes pride in their work. •Must be comfortable in a team environment. •Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely. •Ability to assess incoming requests and delegate or escalate to appropriate internal or external resources. The qualified candidate should have the following: •Insurance carrier or broker experience is not required but preferred •Self-motivated and goal oriented •Strong organizational, time management and follow-through skills •Highly proficient in the basics of Microsoft Excel and Word •Excellent communication skills both written and verbal •Undergraduate degree (Preferred, but not required) •Desire and ability to continually learn new products and services and processes •Life and Health licensed within 180 days of employment Job Type: Full-time Benefits: 401(k) 401(k) matching Dental insurance Disability insurance Employee assistance program Flexible spending account Health insurance Health savings account Life insurance Paid time off Vision insurance Supplemental Pay: Bonus opportunities Work Location: In person