Are you a detail-oriented professional with a passion for customer service and relationship management? We are partnering with a leading distribution company in Franklin, MA, that is seeking an Account Manager to join their dynamic team! This exciting role is perfect for someone who thrives in a fast-paced environment, enjoys solving problems, and wants to be an integral part of a growing business.

Company Highlights:

• Competitive salary: $60K – $65K per year
• Stable, established company with strong growth
• Collaborative and team-oriented environment
• Hands-on training and support from leadership

Responsibilities of the Account Manager:

• Serve as the primary point of contact for a portfolio of clients, ensuring exceptional service and timely responses
• Manage and track orders from placement to delivery, ensuring accuracy and customer satisfaction
• Coordinate with internal departments (sales, logistics, and operations) to meet client expectations
• Process purchase orders, prepare quotes, and handle customer inquiries with professionalism
• Monitor account activity, resolve issues, and proactively address potential challenges
• Maintain accurate customer records and order documentation in the system
• Build strong client relationships and foster long-term partnerships

Requirements of the Account Manager:

• 2+ years of customer service or account management experience, preferably in a distribution or manufacturing setting
• Strong administrative and organizational skills with high attention to detail
• Excellent communication skills, both written and verbal
• Proficient in Microsoft Office Suite; experience with ERP systems a plus
• Ability to multitask and thrive in a deadline-driven environment
• Positive attitude, team player, and customer-focused mindset

Submit your resume today for immediate consideration!

Want to explore more exciting job opportunities? Click here

Please Note: City Personnel offers extended interview hours from 7 am-7 pm ** upon request

City Personnel, Inc. is your trusted local recruitment partner based in Providence, RI. For nearly 20 years, we’ve been connecting top talent with leading companies right here in Rhode Island and Southern Massachusetts. Our deep understanding of the local job market allows us to offer personalized support and outstanding opportunities. Whether you're seeking temporary, temporary-to-permanent, or permanent positions, we’re here to help. Contact us today at (401) 331-2311 to find your perfect job match!

City Personnel is an Equal Opportunity Employer. We do not discriminate against applicants due to race, national origin, religion, marital status, military status, disability, gender, gender identity, sexual orientation, or other protected characteristics. If you need special accommodation for the application process, please contact us at [email protected].