JOB SUMMARY The principal accountability of the Account Manager will be instrumental in managing the day-to-day relationship with specific customer base(s) as well as key internal stakeholders, with the intent of delivering sustained profitable growth. This candidate will operate as a key member of the account to ensure optimal relationship management supporting the overall company's strategic growth objectives. KEY RESPONSIBILITIES * Operate as primary point of contact for contact for day-to-day communication between Customer and HFS * Solicit new business at existing customers and recruit new customers to the portfolio. * Maintain prospect pipeline * Collaborate with operations on day to day business and output execution - ensure adherence to decision making criteria and process. * Collaborate with Commercial Finance to ensure appropriate financial performance for new and ongoing business. * Develop and maintain close working relationships with key Customers * Work cross-functionally with peers in R&D, Operations, Sales/Business Development, Finance and Executive Team to validate, prioritize and deliver Customer projects * Provide appropriate information, reviews, adjustments and insight to Customer and HFS cross-functional teams to promote effective delivery of the Customer's requirements * Participate in Customer specific Product Development and Commercialization processes from inception to completion providing regular updates to internal and external stakeholders. * Operate as an extension of the Customers' networks. Facilitate speed, flexibility, and innovative solutions. Facilitate cross-functional engagements between Customer and the Hearthside team to create mutually beneficial solutions. * Assist in creating and executing Customer specific account plans to grow sales in line with company strategy. Includes assisting in budget, forecasting, growth and pricing plans. * Support the company vision to be a world-class food manufacturer, the industry leader, and the premier customer-centric manufacturing partner. * Assist in negotiating terms, pricing and expenditures within budget and agreed parameters * Analyze market trends in the industry, using external and internal resources to identify growth and profit improvement opportunities. * Must be willing to travel as required (1 - 2 times per month) Knowledge Skills and Experience * Exposure to food manufacturing, supply chain optimization, contract manufacturing, or other relevant experience * Demonstrated ability to influence across all levels in the organization. * Track record of having built outstanding and effective relationships with cross-functional teams and customers * Strong analytical skills and ability to manage multiple work streams meeting reporting deadlines. * Strong experience in large strategic account management and project management. * Understanding of the P&L and financial acumen * Organized and detail-oriented; ability to work in situations with changing priorities and multiple simultaneous assignments * Strong verbal and written communication; experience developing and presenting analyses to management and Customer with the ability to lead and drive initiatives. * Ability to work autonomously, to meet tight deadlines, and to thrive in a fast-paced environment. * Technologically savvy individual who encompasses the latest forms of electronic communication in the commercialization process * Proficient in: MS Office Suite, Excel, Power Point Minimum Qualifications: * Four-year college degree in business, supply chain or related field required * 5+ years of experience in a multi-unit food manufacturing environment. * Proficient in MS Office applications such as Excel, Outlook, PowerPoint and Word. * Excellent communication, conflict management, decision-making, motivational and organizational skills required. The pay range for this full-time, salaried position is $141,436 - $212,154/year. Individual base pay depends on work location and additional factors such as experience, job-related skills, and relevant education or training. The position is eligible for a discretionary annual incentive based on company and individual performance. We offer a comprehensive benefits package including health, dental, 401k and wellness benefits beginning on the first day of employment. This information is provided per the relevant state and local pay transparency laws for the location in which this position will be performed. Base pay information is based on market location. #LI-JS2 #LI-Remote Maker's Pride is an Equal Opportunity Employer. Other details * Job Family Manager * Pay Type Salary * Travel Required Yes * Travel % 25 * Required Education Some College Apply Now * Downers Grove, 3333 Finley Rd, Downers Grove, Illinois, United States of America * Virtual