Join the dynamic team at Meduit Labs, a results-driven agency specializing in marketing strategies, exceptional deliveries, and an unparalleled track record for achieving remarkable results. With a niche focus on media and D2C, we are currently seeking a seasoned Account Manager - Digital Marketing Generalist to own the entire gamut of client relationships and ensure seamless delivery of digital marketing projects.

• Opportunity to work closely with the founder who has been in leadership positions in Jio, Firstcry, Bloomberg, Inc42
• Opportunity to learn a niche business of news subscription consulting
• Bootstrapped, profitable with $1 million+ in revenues
• Boutique culture that gives you immense growth and learning opportunities
• 5 minutes from HUDA (Millenium) City Metro Station / 2 minutes from Golf Course Road
  
  

Key Responsibilities

Client Relationship Management:

Serve as the primary point of contact for assigned clients, building and maintaining strong, long-lasting relationships.

Understand client business objectives, and ensure our services align with their goals.

Regularly communicate with clients to update them on campaign performance, address concerns, and identify new opportunities.

Project & Delivery Management

Oversee the end-to-end delivery of digital marketing campaigns, ensuring they are completed on time, within budget, and to the highest standard.

Coordinate with internal teams (design, content, ad operations, etc.) to ensure the successful execution of projects.

Proactively identify potential issues or bottlenecks in the delivery process and implement solutions to mitigate them.

Digital Marketing Expertise

Leverage your expertise in one or two digital marketing functions (e.g., Meta ads, Google ads, CRO) to provide strategic insights and guidance to clients.

Develop and implement multi-channel digital marketing strategies, including paid media, SEO, content marketing, and more.

Utilize tools like Google Analytics, GTM (Google Tag Manager), and other analytics platforms to track and optimize campaign performance.

Campaign Performance & Reporting

Monitor and analyze campaign performance data, providing clients with regular reports and actionable insights.

Work closely with clients to refine strategies based on performance metrics and industry trends.

Ensure that all reporting is accurate, timely, and aligned with client expectations.

People & Objection Handling

Demonstrate strong people management skills, mentoring junior team members and fostering a collaborative working environment.

Navigate complex scenarios with clients, handling objections and challenges with professionalism and poise.

Manage client expectations and ensure satisfaction by delivering high-quality service and addressing concerns promptly.

Experience

Qualifications & Skills:

4-6 years of experience in digital marketing, with at least 2-3 years in an account management or client-facing role.

Deep expertise in one or two digital marketing functions (e.g., Meta ads, Google ads, CRO) and a broad understanding of the entire digital marketing ecosystem.

Proven experience in managing digital marketing projects from conception to completion, including strategy, execution, and reporting.

Project Management

Excellent project management skills with a proven ability to manage multiple projects and deadlines simultaneously.

Ability to navigate complex scenarios and resolve issues efficiently.

People Management

Strong interpersonal skills with a track record of managing client relationships and internal teams effectively.

Excellent communication, negotiation, and objection-handling skills.

Analytical Skills

Strong analytical mindset with the ability to interpret data and provide actionable insights.

Ability to develop data-driven strategies and optimize campaigns for maximum ROI.

Work Environment

At Meduit Labs, we believe in fostering a flexible and supportive work environment. This role offers a hybrid workplace setup, allowing you the freedom to balance remote and office-based work seamlessly. As a technology-first company, you'll have the opportunity to immerse yourself in cutting-edge automation tools, enhancing your skill set. As a process-first organization, we prioritize structured workflows, ensuring a dynamic and efficient work experience. Join us and embark on a journey where innovation meets a process-driven approach.