Job Title: Account Manager – IT Services & Consulting (Healthcare / BFSI)

Location: Aurora, IL (Hybrid / Travel as needed)

Experience Level: 8–10+ years

Industry: Healthcare (Payer/Provider) or BFSI

Compensation: Competitive with performance-based incentives

About the Role:

We are seeking a dynamic and results-driven Account Manager who can blend relationship management with business development to drive growth within key accounts in the Healthcare and Banking & Financial Services verticals. This is a hybrid role ideal for a professional who enjoys both farming existing clients and hunting new opportunities, while owning the full customer lifecycle.

You’ll serve as the primary point of contact for clients, develop long-term partnerships, and identify opportunities to expand our services footprint. The ideal candidate will bring strong domain knowledge, consultative selling skills, and a track record of quota achievement in IT services or consulting environments.

Key Responsibilities:

• Manage end-to-end client relationships for strategic accounts
• Build and maintain long-lasting relationships with key stakeholders and decision-makers
• Identify and pursue new business opportunities within existing accounts and net-new logos
• Lead proposal development, contract negotiation, and deal closure
• Liaise between client teams and internal delivery for successful execution
• Drive account planning, quarterly reviews, and forecasting metrics
• Act as a client advocate focused on delivering business value and ensuring client satisfaction
• Collaborate with cross-functional teams to deliver tailored IT solutions
• Prepare and present client updates, progress reports, and renewal plans

Qualifications:

• 8–10+ years of experience in IT services/consulting account management and business development
• Domain expertise in Healthcare (Payer/Provider) or BFSI is required
• Proven success managing $5–10M+ in revenue and driving new business
• Strong understanding of IT service offerings (e.g., Applications, Cloud, Cybersecurity, PMO)
• Excellent communication, presentation, and negotiation skills
• Self-starter with strong organizational skills and the ability to manage multiple priorities
• Experience using CRM tools (e.g., Zoho, HubSpot, Salesforce)
• Bachelor’s Degree in Business, Technology, or related field