Job Description

POSITION: Account Coordinator

LOCATION: Toronto, ON

Position Summary

We are looking for a talented, motivated Account Coordinator to join our Toronto team! This candidate will contribute to the efficiency and organization of the client services team to achieve team and client service initiatives. The Account Coordinator owns the Day-to-Day organization of client documents, creation of specific client support documents and works closely with the Account Executives and Account Mangers. Other key aspects of the position include internal and external communication, monitoring and troubleshooting issues within the programs/documents, understanding processes and workflow, organization/multi-tasking, maximization of technology to create efficiencies and ensuring that the team is supported within their daily tasks.

Primary Responsibilities

• Provide direct support to Account Executives, Managers and Supervisors
• Maintain organization of internal document filing system
• Learn and retain information regarding market specific information and primary partners
• Ensure accurate production of client service support documents
• Create, manage, and coordinate documents for multiple clients
• Understand and execute tasks based on priority and deadlines
• Take initiative with the collection of key resources needed for the creation of documents
• Provide daily communication via phone, email and/or direct contact with Account Executives, Managers and Supervisors
• Provide support in keeping business tracking documents updated and accurate
• Investigate industry news and information to further enhance knowledge of the media industry
  
  

Requirements

• College or University degree in related field (Business Administration, Marketing or Communications)
• Experience in a Business or office setting is an asset
• Media and/or client service and Out of Home experience is an asset
• Interest in OOH and some Print Media is required
• Proactive self-starter
• Strong attention to detail
• Polished communication and listening skills as well as negotiating (internal/external)
• Have strong organizational skills as applied through an ability to manage multiple projects at once
• Ability to work independently (with support) and successfully manage multiple changing priorities in a fast-paced environment
• Proven ability to build strong internal relationships that lead to efficiently completing tasks, open communication, constructive criticism, collaboration, conflict resolution, and the overall success of the team and company
• Strong interpersonal, oral, and written communication skills
• Ability to analyze problems, identify alternate solutions, project consequences of proposed actions and implement recommendations in support of goals; intellectual capabilities
• Travel required as dictated by needs of the clients, referral partners, and scheduled conferences
• Advanced PC skills to include all Microsoft Office products
  
  

About Groupm

GroupM is the world’s leading media investment company responsible for more than $63B in annual media investment through agencies like Mindshare, Wavemaker, Essence Mediacom etc. GroupM’s portfolio includes Data & Technology, Investment, and Services, all united in vision to shape the next era of media where advertising works better for people. By leveraging all the benefits of scale, the company innovates, differentiates and generates sustained value for our clients wherever they do business.

GroupM is an equal opportunity employer and values diversity in its workforce. If you have a disability or special need that requires accommodation at any time during the recruitment process, please let us know. While we appreciate all applications received, only those candidates selected for an interview will be contacted.

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