A key client of ours is looking for a 3rd Line Support Engineer to join their team in Bolton, on a fixed term basis for 9 months.

Main Responsibilities Required of the 3rd Line Support Engineer:

• First point of escalation for the 1st and 2nd Line Support Engineers
• Work closely with the IT Service Desk Manager to define and improve processes
• Create and build knowledge across the service desk and wider team
• Manage server accounts
• Support of cloud telephone systems
• Support networking equipment

Key Experience Required of the 3rd Line Support Engineer

• 3-5 years experience within a 2nd/3rd Line Support role within a technical support desk or MSP
• Experience with server environments (Windows)
• Active Directory/Microsoft 365/Azure
• Understanding of virtualisation
• Understanding of network technologies

The successful 3rd Line Support Engineer will be paid a pro-rata'd salary of up to £40,000 per annum.

If interested, please apply immediately. We also offer up to £500 for successful referrals.