Kforce

3 Mac Desktop Engineer

Washington, DC, US

Onsite
Full-time
16 days ago
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Summary

Kforce has a client that is seeking a 3 Mac Desktop Engineer in Washington, DC. Essential Functions: * Strategic Endpoint Management: 3 Mac Desktop Engineer will lead the development and lifecycle management of Mac endpoints using Jamf Pro, with a focus on automation, standardization, and security compliance * Jamf Pro Ownership: Own the architecture, configuration, and enhancement of our Jamf Pro instance; Develop custom policies, profiles, and packages to support business needs * Application Packaging & Deployment: Package and maintain applications for deployment via Jamf; Ensure software is up to date, tested, and compliant with organizational standards and licensing requirements * Automation & Scripting: Design and implement automation using Bash, Python, or AppleScript to streamline provisioning, patching, and incident resolution workflows * Advanced Troubleshooting & Escalation: As a 3 Mac Desktop Engineer, you will act as the final escalation point for complex Mac-related incidents and systemic issues; Perform root cause analysis and long-term resolution planning * Security & Compliance: Collaborate with InfoSec to enforce macOS security baselines (e.g., CIS benchmarks) and manage encrypted deployments, device hardening, and compliance reporting via Jamf and other tools * Cross-Platform Integration: Partner with Windows and SaaS teams to ensure seamless integration across platforms and identity systems (e.g., CyberArk, Azure AD, Active Directory)* 5+ years of hands-on experience supporting and managing macOS in a medium-to-large enterprise setting * Expert-level proficiency with Jamf Pro administration, including advanced policy creation, smart groups, patch management, and extension attributes * Strong understanding of macOS system internals, security frameworks, and enterprise deployment models * Proficiency in scripting languages (e.g., Bash, Python) and experience automating repetitive IT tasks * Familiarity with MDM/APNs, Apple Business Manager, DEP, and VPP * In-depth knowledge of Microsoft 365 administration and integration in cross-platform environments * Strong analytical, communication, and customer service skills

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