上海方宇工业设计有限公司

客户管理主管 Account Management Supervisor

Shanghai, Shanghai, CN

3 days ago
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Summary

该职位来源于猎聘 岗位职责: 1、审阅、维护、管理渠道客户; 2、深刻理解公司销售策略和主营渠道销售计划,对渠道客户提出目标规划和建议;

3、处理渠道客户订单,提供售后服务支持; 4、解答渠道客户的业务问题; 5、编写并策划相关管理流程,确保服务的标准、效率和质量; 6、公司内各部门的协调,确保在有紧急需求时能得到及时支持与服务。 任职要求: 1、2-3年工作经验(零售、渠道、顾客服务等); 2、良好的英语沟通能力; 3、良好的客户服务意识; 4、具有较强的逻辑思维能力。 Responsibility:

  • Review, maintain and manage channel customers;
  • Deeply understand sales strategy and main channel sales plan of company, and propose target planning and suggestions to channel customers;
  • Deal with channel customer orders, provide after-sales service support;
  • Solve the business problems of channel customers;
  • Prepare and plan relevant management processes to ensure standards, efficiency and quality of service;
  • Coordinate with all departments, and make sure that get the support and service in case of urgent need. Requirements: 1. 2-3 years working experience in retail, channel, customer service, etc.;
  • Good English communication ability;
  • Good customer service consciousness;
  • Strong logical thinking ability.

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