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Every organization needs individuals with strong leadership skills to manage groups of people. If you want to take on a supervisory role, then let our resume example and writing tips help you.
Supervisors are responsible for managing employees, creating weekly work schedules to ensure adequate coverage at work, taking stock of inventory, preparing payroll, and liaising with the head office on all pertinent matters. Supervisors also have the ability to hire people and seasonal employees.
This supervisor resume is ideal for individuals who have worked in their field for a while and want to stay in this sector for the long haul. The resume starts with the applicant’s name and contact details and a resume title (supervisor). The resume title corresponds with the job title for which the resume is being tailored.
The next section of the resume is a professional summary, which introduces the applicant and provides a brief overview of their experience. This section also includes some of the job-related skills that are typical across multiple supervisory positions.
The applicant’s technical and soft skills are mentioned in the form of a bulleted list so that they’re easy to read and help the applicant stand out. Some of the most crucial skills to mention in this section are customer service, inventory control, and people management.
The final section of the resume is the applicant’s professional experience listed in a reverse chronological sequence. Each job role consists of daily tasks (written in paragraph form) and key accomplishments (written in bullets). It’s worth mentioning that this section includes several job-related keywords that will allow the resume to successfully parse through the applicant tracking system.
Typically, supervisory jobs in a retail setting do not require specialized education. Even a high school certificate would suffice. However, having a college education is definitely a bonus. If the applicant has an undergraduate degree, it can be mentioned toward the end of the resume.
Here are a few tips on writing an effective supervisor resume:
Choose the correct format. If you’re just starting out in the retail sector, consider creating a functional resume that focuses on your key skills instead of previous work experience.
Highlight your leadership skills. Your resume must include some concrete examples of any previous leadership positions you’ve held and how they impacted the company’s bottom line.
Focus on soft skills. Some of the soft skills you’ll need for this job include communication and interpersonal skills, teamwork, and process improvement.
While each job role is different, there are some skills that are relevant for most supervisor roles. Some of these skills include the following:
Ability to manage pressure and stressful situations
Excellent customer service skills
Inventory control and management
Physical fitness (the ability to stay on your feet for an extended time period)
Dedicated, seasoned professional with demonstrated track record of leading personnel, managing workflow, and monitoring team performance. In-depth experience in supervisory roles across supply and manufacturing industries.
Proven expertise in driving efficiency and implementing process improvements through evaluation of current workload, motivational and influential techniques, and ability to prioritize effectively. Strong leader with success directing highly skilled teams in supporting and achieving corporate objectives.
Employment history example
Supervisor at Staples, Rochester
2017 - Present
Directed Distribution Operations team of dedicated professionals, managing workload, providing instructions, and overseeing productivity. Drove implementation and continuous improvement of operational systems, processes, and procedures. Responsible for driving key performance indicators (KPIs) and the operating performance of work area, setting and meeting goals and priorities, developing measures, monitoring performance, and preparing and executing action plans. Ensured healthy and safe work environment.
Regulated routing and staffing, increasing productivity and meeting company goals.
Restructured rental truck agreement to reduce company costs.
Overhauled safety protocol to create safer work environment.
Increased productivity metrics using various methods and techniques; introduced employee training development program.
Third Shift Lead at Staples, Buffalo
2015 - 2017
Directed overnight drivers crew through their daily routines. Interacted with clients and acted as quality control, ensuring customer satisfaction through training employees properly and adhering to company policies and procedures. Controlled warehouse inventory. Responsible for maintaining and improving cargo loss, and exceeding company goals.
Pioneered creation of third shift overnight crew to increase driver efficiency.
Introduced improved credit system to ensure customer satisfaction.
Driver at Staples, Buffalo
2013 - 2015
Delivered products; distributed and monitored return authorization process for Buffalo hub.
Trained employees in Buffalo hub on Palm Pilot usage.
Mentored and provided training for employees across other Staples hubs on Palm Pilot processes and procedures.
Volunteered on safety committees.
Logistics & Supply Chain Management
Asad is a digital content creator and recruiter. Since 2014, he has written on a wide variety of topics, including technology, finance, human resources, and marketing. Throughout his professional career, Asad has recruited and trained content writers for various software companies and marketing agencies, and he enjoys mentoring new immigrants in Canada on job interview best practices and networking techniques.