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A great receptionist is personable, organized, and can juggle multiple tasks all at the same time. If you are looking for this kind of job, it will take a strong resume to ensure you showcase yourself as the ideal candidate for the open position. In this resume example, we will discover some of the top skills that will make your receptionist resume a strong one.
One of the great things about working as a receptionist is that you may find yourself navigating a broad range of industries. However, regardless of the industry, it is the receptionist’s job to serve as the main contact for customers, visitors, and other key stakeholders. A receptionist is often responsible for completing administrative tasks, such as managing calendars and correspondence, scheduling meetings, sending invoices, and planning events.
This resume example is perfect for a receptionist for many reasons. First, we present your key contact information, including a link to your LinkedIn profile. From there, the resume title is followed by a keyword-rich skill summary and a list of keywords to effectively showcase your most relevant qualifications, from administrative support to customer service.
Next, you will find the professional experience section, which is perfect for connecting your current and past job duties with the needs of the organization you are hoping to work with. In this section, expand on each role you’ve held and list the achievements you’re most proud of (and that you’ll want to talk about during an interview!).
The education is the final section of this resume where you can add any type of formal training and certifications you’ve received.
A great receptionist resume should include all the information a hiring manager will need to determine whether an applicant is the right choice for their position. It should be personable, professional, and detailed, so make sure you follow the below advice when designing your resume:
Contact information. Make sure you use a professional email and up-to-date contact information. You should also spend time updating your LinkedIn profile and ensuring the information there is accurate and related to your current career goals.
Display your expertise in customer service. Much of a receptionist’s job revolves around customer service and communication, so make sure you demonstrate how experienced you are in those areas throughout your resume.
Show you can multitask. As a receptionist, you will likely be juggling multiple tasks and projects at once. Your professional experience section is a great place to highlight multitasking and problem-solving capabilities.
Highlight key accomplishments. With each past position you’ve held, add two to three key achievements that you can highlight using bullet points. Whether you put together a big event or improved a key function in your job, draw attention to those achievements.
Your skills section is where you can truly shine when writing your receptionist resume. Focus on adding your areas of expertise, but don’t forget to also include skills that are specifically mentioned in the job description. Adding the skills a company is looking for to your resume can help you get noticed by both the hiring manager and an applicant tracking system. Here are some of the top skills you may want to consider adding:
Communication & correspondence
Multitasking & organization
Professional phone etiquette
Data entry & reporting
Highly motivated and dependable administrative professional with experience performing a wide range of front desk, clerical, and secretarial tasks. Skilled in collaborating with all members of the organization to achieve business and financial objectives. Proven success creating and maintaining detailed administrative procedures that reduce redundancy, improve accuracy and efficiency, and achieve organizational objectives. Proficient in Microsoft Office Suite, Entourage, Sage Peachtree Accounting Software, and Windows and Mac operating systems.
Employment history example
Receptionist at Above And Beyond Pet Clinic, Downey
2015 - 2020
Greeted clients with a friendly and engaging manner. Explained invoices to clients along with doctor’s recommendations. Actively listened and responded to client concerns. Scheduled and confirmed appointments. Directed each client to their examination rooms.
Developed Excel worksheet and charts to improve the flow of information from the technicians to the veterinarian.
Consistently met and exceeded monthly sales goals for the company’s pet insurance policy.
Receptionist at ABC Bank, Bell Gardens
2010 - 2014
Ensured efficient office operations and provided positive impression for the Ultra High Net Worth division by overseeing reception area, including greeting guests, directing incoming calls, and addressing various staff inquiries and requests. Worked closely with administrative assistants and bankers; scheduled meetings, distributed Bankers’ daily schedules, and directed mail and messenger packages.
Improved efficiency of reserving conference room space by creating a new reservation process.
Associate of Science in Biology at Cerritos College, Norwalk
Data Entry & Reporting
Planning & Scheduling
Holly is a writer and editor based in Oklahoma. She specializes in social media, small business, and human resources content. She has previously written for a collection of country music media outlets, including Wide Open Country. Holly loves writing cozy mysteries and fantasy stories. She is the proud pet-parent of two dachshunds who are forever taking over all the blankets and pillows.