Jobs 1 - 10 out of 10 for voice engineer in New York, NY, US

Join the Platform Services team as a Senior Network Voice Engineer responsible for designing and implementing voice, network, and collaboration systems. Key responsibilities include managing Microsoft Teams Calling, Direct Routing design, call quality analytics, and supporting trader voice systems. ...

Design and implement unified communications integration, including Microsoft Teams Calling and direct routing. Manage trader voice systems and audiovisual systems across conference rooms. Provide tier 2/3 support for AV incidents and monitor room health.

As a Senior Software Engineer (Voice AI), you will build and improve real-time voice agents for healthcare administrative workflows, develop the conversation pipeline, improve turn-taking and interruption handling, integrate voice-agent orchestration, measure voice performance, and own voice product...

As a QA Engineer, you will investigate calls and platform issues, review conversations, trace failures through transcripts and logs, and work with engineering and deployment teams to resolve issues. Responsibilities include running pre-launch QA on new campaigns, ongoing conversation QA, building an...

Design and ship production voice agents that talk with unknown callers, classify intent, and block scams autonomously. Own key components of Call Guard's real-time voice AI stack and contribute to its architecture and technical direction. Drive down end-to-end conversational latency across STT, agen...

Lead the development of voice agents for customer interactions, improve conversational control and voice quality, design Twilio infrastructure, integrate agents with various systems, and shape the architecture of the unified agent platform.

Oversee and engineer the firm’s voice and calling infrastructure, focusing on migrating from on-premises to cloud-based platforms. Provide operational support for UC services, enhance conferencing solutions, and develop automation solutions for voice and video environments.

Own the voice channel end to end, including telephony and CPaaS integrations, streaming speech-to-text and text-to-speech pipelines, realtime model orchestration, and latency and quality budgets. Build product features across the stack, including web chat front ends in React/TypeScript, backend serv...

Create designs and certify trader voice platforms for next-gen voice architectures. Evaluate and lead strategic initiatives related to trading floor voice infrastructures and technologies.

Responsible for supporting global voice infrastructure, including incident/problem/change management and project leadership. Duties include level 3 troubleshooting, analysis, and remediation, supporting L1 and L2 teams for incident escalations, participating in operational acceptance of new deployme...