


Pay Schedule XII, Grade 5M  A vacancy exists in the Department of Health and Human Services, Family Services. A list of eligible applicants will be established based on the examination as outlined below.Current and future vacancies occurring in this class may be filled from the list of eligible a...

Administers the Family Services Division, including Child Protective Services and Family Preservation Services. Responsible for program planning, recruitment, training, compliance with regulations, and administration of over 100 staff members. Engages in communication with local and state agencies and ensures ongoing professional development for staff.

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<dd>Pay Schedule XII, Grade 5M    A vacancy exists in the Department of Health and Human Services, Family Services.   A list of eligible applicants will be established based on the examination as outlined below. Current and future vacancies occurring in this class may be filled from the list of eligible applicants.   All interested candidates must apply at this time. List all promotions and changes in job duties due to reclassification as separate work experiences on your application.  Applicants must include the dates of the promotions and reclassifications. Note:  Failure to complete all fields of the "Work Experience" section of the application will result in your application not being considered.  A resume will not be considered in determining your qualifications for a position.  Applicants selected for an interview may provide a resume at that time. You must attach your transcript(s), and/or degree(s), and/or certification(s) to your application.  Unofficial copies are acceptable. Failure to submit proof of Licenses, Certifications and Education may result in your application not being considered.</dd>
<dt><h2>Examples of Duties</h2></dt>
<dd>Job Purpose Under general supervision, administers the Family Services Division, which includes Child Protective Services, Family Preservation Services and administrative oversight for the Child Advocacy Center, and supervises the professional and support staff engaged in the practice of social work.Essential Job Duties<ul><li>Program planning, development, and implementation of a continuum of in-home services to vulnerable families and children. Serves as a liaison to interagency and community workgroups.</li><li>Responsible for the recruitment, selection, training, and ongoing professional development of the supervisors and administrators of Family Services, including clinical case consultation.</li><li>Responsible for the development, dissemination, implementation, review and revision Of routine business practices and procedures to ensure compliance with regulations and laws.</li><li>Responsible for the general administration of the 100+ staff members of this division. Duties include strategic planning, continuous quality improvement, budget planning, and general operations.</li><li>Responsible for written and oral communication with local and state agencies, elected officials, clients, and agency employees regarding matters related to the operation of Family Services.</li><li>Responsible, along with program administrators and unit supervisors, for securing ongoing professional development for all Family Services staff to ensure professional standards are met. </li></ul>Examples of Other Duties<ul><li>Represents the agency at meetings and conferences.</li><li>Serves on various committees, boards, and commissions.</li><li>Participates in public relations and education regarding services provided.</li><li>Performs other related duties as required.</li><li>Participates as needed in agency’s mandated obligation to provide mass care and shelter under direction of County or State Emergency Operations Center. </li></ul>NOTE: The duties and responsibilities listed above are for the purpose of determining a common set of minimum qualifications for all positions in this class. They may not include all of the essential job functions of each position in the class. Each position may not be required to perform all of the essential job functions listed.</dd>
<dt><h2>Qualifications</h2></dt>
<dd>Required Education and Experience Possession of a master's degree in social work from a college or university approved by the Council of Social Work Education; Plus At least eight years’ experience rendering professional social work services, of which four of those years were in a supervisory, consultant, or teaching capacity.   Education beyond a master’s degree from an approved college or university in the field of social work may be substituted on a year-for-year basis up to a maximum of two years for the required experience. Knowledge, Skills, and Abilities (Entry Level)<ul><li>Comprehensive knowledge of social work principles and practices. </li><li>Comprehensive knowledge of current social, economic, and health programs, resources, and trends. </li><li>Comprehensive knowledge of case management and clinical counseling principles and practices. </li><li>Thorough knowledge of social work program administration and evaluation.</li><li>Skill in supervising and evaluating professional and non-professional staff. </li><li>Skill in planning, organizing, evaluating, and developing social services programs. </li><li>Skill in administering the grants and budgets of social services programs. </li><li>Skill in interpreting Federal, State, and local regulations, procedures, and guidelines. </li><li>Skill in the preparation of written correspondence and reports.</li><li>Ability to effectively integrate and coordinate the activities of the program with other programs and services. </li><li>Ability to establish and maintain effective working relationships with all contacts. </li></ul>Knowledge, Skills, and Abilities (Full Performance)<ul><li>Comprehensive knowledge of applicable Federal, State, and local regulations, procedures, and guidelines. </li><li>Thorough knowledge of County and departmental rules, regulations, policies, and procedures relating to the performance of duties.</li><li>Thorough knowledge of the organization and operations of the department, County, and other agencies affiliated with the program.</li><li>Skill in integrating and coordinating the activities of the bureau with other social service programs and services.</li></ul>Licenses and Certificates Possession of a license, issued by the Maryland State Board of Social Work Examiners, as a Licensed Certified Social Worker (LCSW) is required at the time of application.  Some positions require possession of a LCSW-Clinical license issued by the Maryland Board of Social Work at the time of appointment. Preferred License Must be a Maryland State Board of Social Work Examiners Board Approved Supervisor. Possession of a valid license equivalent to a non-commercial, class C Maryland driver's license may be required for some positions within this classification at the time of appointment. Employees must maintain licenses and certifications throughout the course of their employment. Proof of Licenses, Certifications and Education   Applicants are required to submit proof of professional licenses, certifications and education beyond high school to meet the required and preferred qualifications of the position. Diplomas or transcripts must show the applicant's major field of study. Copies and unofficial transcripts are acceptable. Failure to submit proof of professional Licenses, Certifications and Education will result in your application not being considered. Proof of professional licenses, certifications, and/or education must be submitted with each application.Proof of Degree Equivalency   Applicants who have obtained a degree from outside the United States of America are required to submit degree equivalence documentation from World Education Services, Inc. (<a href="http://www.wes.org/" style="color: inherit; text-decoration: underline">www.WES.org</a>) Mail or deliver documents to:ATTN: Social Work Administrator - Family Services Office of Human Resources Baltimore County Government 308 Allegheny Ave. Towson, MD 21204You must attach your transcript(s), and/or degree(s), and/or certification(s) to your application.  Unofficial copies are acceptable. EXAMINATION PROCEDURE Applicants will be qualified based on an evaluation of their training and experience, as stated on their application, which includes answers to the supplemental questions. Applicants must state the dates and duties of past and present experience clearly and completely for evaluation purposes. </dd>
<dt><h2>Conditions of Employment</h2></dt>
<dd>Physical and Environmental Conditions This position is essentially sedentary with occasional walking, lifting, or other restricted physical activities. Position may require traveling between work sites.  Position may be required to respond to emergency situations and work overtime with little or no notice. Licenses and Certificates Possession of a license, issued by the Maryland Board of Social Work Examiners, as a Certified Social Worker is required at the time of application.   Possession of a valid license equivalent to a non-commercial, class C Maryland driver's license may be required for some positions at the time of appointment.  Employees must maintain licenses and certifications throughout the course of their employment. Medical Examination and Employment Background Investigation Applicants selected for employment with Baltimore County must successfully complete a physical examination, drug screening and employment investigation, including, but not limited to criminal background, education certification and fingerprinting checks.  </dd>
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21204

Education beyond a master’s degree from an approved college or university in the field of social work may be substituted on a year-for-year basis up to a maximum of two years for the required experience

Must be a Maryland State Board of Social Work Examiners Board Approved Supervisor

Possession of a valid license equivalent to a non-commercial, class C Maryland driver's license may be required for some positions

Possession of a master's degree in social work from a college or university approved by the Council of Social Work Education

At least eight years’ experience rendering professional social work services, of which four of those years were in a supervisory, consultant, or teaching capacity

Possession of a license, issued by the Maryland State Board of Social Work Examiners, as a Licensed Certified Social Worker (LCSW) is required at the time of application

Program Planning

Staff Recruitment

Training

Compliance

Budget Planning

Communication

Social Work Principles

Case Management

Program Administration

Quality Improvement

Social Work Administrator - Family Services



Job Summary
This Social Services Program Administrator serves as the Administrator for the Travis County Juvenile Justice Alternative Education Program (JJAEP). The JJAEP provides educational services to youth who have been expelled from a public school district in accordance with Chapter 37 of th...

The Social Services Program Administrator directs the overall operations, staff, and functions of the Travis County Juvenile Justice Alternative Education Program (JJAEP). Responsibilities include developing strategic plans, overseeing daily operations, evaluating program effectiveness, and providing leadership to staff. The role involves direct supervision of Juvenile Probation Officers and ensuring compliance with contracts and educational service delivery.

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<dt><h2>Job Summary</h2></dt>
<dd>This Social Services Program Administrator serves as the Administrator for the Travis County Juvenile Justice Alternative Education Program (JJAEP). The JJAEP provides educational services to youth who have been expelled from a public school district in accordance with Chapter 37 of the Texas Education Code. The JJAEP Program Administrator directs the overall operations, staff, and functions of the JJAEP and provides leadership, management, and coordination in planning, organizing, implementing, and evaluating JJAEP operations in accordance with Federal, State, and local laws, policies, procedures, and guidelines. This position is also responsible for developing strategic plans to accomplish program goals and objectives and to improve the effectiveness and efficiency of services. Additionally, this position serves as the program contract monitor and is responsible for monitoring the daily operations of the JJAEP and ensuring that the educational services provided by the contracted service provider are delivered in accordance with the terms of the contract or agreement. The JJAEP Program Administrator also directly supervises the onsite Juvenile Probation Officers (JPOs) and Juvenile Supervision Officer (JSO), and, as such, directs and assigns tasks, evaluates staff performance, conducts disciplinary actions, and ensures that staff activities are consistent with the goals of the program. This position is responsible for creating opportunities for staff learning and development and identifying and addressing problems or conflicts as needed. DISTINGUISHING CHARACTERISTICS:This is a job classification within the Social Services job family.  This classification is responsible for directing the operations and staff of a comprehensive and complex social services program. This classification is distinguished from the Social Services Manager by the responsibility for developing strategic plans, goals and objectives, initiatives, and budget for a large, comprehensive, complex program or programs.  The classification has a broad scope of operational and staff responsibility and typically directs through subordinate managers.  If position is assigned to the Juvenile Probation Department, this classification may require work in secure facilities, and may require a flexible work schedule in order to meet the needs of the department.</dd>
<dt><h2>Duties and Responsibilities</h2></dt>
<dd><ul style="margin-bottom: 3pt"><li>Directs the planning and operations of a comprehensive and complex social services program.  Directs subordinate managers and staff, including hiring, training, performance evaluation, disciplinary actions and dismissals, ensuring activities are consistent with policies, procedures, laws, regulations, goals and objectives.   Creates opportunities for improved performance, learning and development of staff, and identifies and addresses problems or conflicts.</li><li>Directs and participates in the planning, developing and establishing of goals and objectives.  Develops strategic plans, policies and programs to accomplish the goals and objectives.</li><li>Directs the service delivery and program operations.  Oversees the establishing of procedures and priorities and directs the monitoring of activities and assignments to achieve desired results.   Resolves problems.</li><li>Evaluates effectiveness of programs and operations and develops new and modified initiatives to improve effectiveness.  Directs the implementation and monitoring of new and existing programs.</li><li>Provides high-level technical advice, policy interpretation and guidance for application of appropriate procedures to managers and other staff.</li><li>Participates in the development of the annual program budget.  Directs ongoing administration of approved budget and oversees expenditures.  </li><li>Represents the organization and collaborates with governmental and public agency representatives, community outreach and advocacy groups, service providers and others.  Plans, develops and directs a variety of community development and community organizing activities.  Identifies and resolves service gaps and barriers, stimulates interest in programs and services.</li><li>Directs the development of, and participation in training and education programs for clients, social service providers, community organizations and others.</li><li>Prepares periodic reports, financial analysis and statistical reports on program activities, results and performance.</li><li>If position assigned to Juvenile Probation Department, may provide direct supervision of all clients’ daily activities when working in secure facilities, including maintaining accountability of all clients and equipment and ensuring that the environment is safe, clean and secure; ensures that clients are aware of and understand their responsibilities and appropriate behavior. Implements corrective discipline plans and programs, as required; facilitates cognitive skill groups and relaxation training for clients; provides individual and crisis intervention counseling, as required; documents clients’ behavior and enters into department computer information system; monitors security and fire alarm systems, including closed circuit monitors; maintains communication with facility posts; maintains communication with other staff to ensure continuity of care; physically restrains aggressive clients using approved protocols, as required; may assist in investigating incidents involving clients.</li><li>Performs other job-related duties as assigned.</li></ul></dd>
<dt><h2>Minimum Requirements</h2></dt>
<dd>Education and Experience:Bachelor’s degree in Social or Behavioral Sciences or a directly related field AND seven (7) years increasingly responsible experience in social services, including two (2) years of supervisory or management experience;OR,Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job. Licenses, Registrations, Certifications, or Special Requirements:If position assigned to Juvenile Probation Department, certification as a Juvenile Probation Officer and Juvenile Supervision Officer or eligible for certification by the Texas Juvenile Justice Department within six (6) months of employment, including successful completion of Cardio-pulmonary Resuscitation (CPR)Certification, First Aid and Handle with Care (state approved physical restraint technique).Valid Texas Driver’s License.Preferred:Prior work experience in education or juvenile justice field is preferred. Knowledge of:<ul style="margin-bottom: 3pt"><li>Management and supervisory principles, practices and techniques.</li><li>Program administration and oversight techniques.</li><li>Policies, practices and procedures within area of assignment.</li><li>Federal, State and Local program laws and requirements.</li><li>Advocacy groups, social service providers and community outreach organizations.</li><li>Budgetary practices and techniques.</li><li>Modern office practices, procedures and methods.</li><li>Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.</li><li>Business letter writing, grammar and punctuation, and report preparation.</li><li>May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.</li></ul>Skill in:<ul style="margin-bottom: 3pt"><li>Strategic planning, development, monitoring and evaluation of social service programs and services.</li><li>Supervising others, allocating resources and evaluating programs.</li><li>Leadership and community collaboration.</li><li>Problem-solving and decision-making.</li><li>Developing and monitoring program budgets.</li><li>Operating a variety of modern office equipment, including a computer.</li><li>Both verbal and written communication, including presentations.</li></ul> Ability to:<ul style="margin-bottom: 3pt"><li>Direct, motivate, train, develop and evaluate staff.</li><li>Serve as technical consultant and liaison.</li><li>Create and recommend program initiatives.</li><li>Prepare administrative and statistical reports.</li><li>Communicate effectively.</li><li>Work independently.</li><li>Manage time well, perform multiple tasks, and organize diverse activities.</li><li>Deal effectively with mentally ill or emotionally distressed individuals undergoing acute episodes, who may also be hostile and aggressive.  </li><li>Establish and maintain effective working relationships with departmental clientele, representatives of outside agencies and providers, other County employees and officials, and the general public.</li></ul></dd>
<dt><h2>Work Environment &amp; Other Information</h2></dt>
<dd>Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment.  Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.Work Hours: 8 am - 5 pm, Monday-Friday.  May work some holidays and some nights Location: 1203 Springdale Road, Austin, TX 78721 Department: Travis County Juvenile Probation Department Criminal, Driving, Education, and Employment Background Checks Required. For updates or questions on this position, contact: <a>Alana.Terry-ramos@traviscountytx.gov</a>This job description is intended to be generic in nature.  It is not necessarily an exhaustive list of all duties and responsibilities.  The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position. You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.</dd>
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78701

Prior work experience in education or juvenile justice field

Bachelor’s degree in Social or Behavioral Sciences or a directly related field

Seven (7) years increasingly responsible experience in social services

Two (2) years of supervisory or management experience

Certification as a Juvenile Probation Officer and Juvenile Supervision Officer or eligible for certification by the Texas Juvenile Justice Department within six (6) months of employment

Valid Texas Driver’s License

Program administration

Strategic planning

Budget management

Supervisory skills

Problem-solving

Leadership

Community collaboration

Crisis intervention

Social Services Program Administrator - JJAEP



Description
This position is open until filled.The Human Resources Office is unable to provide status updates by telephone.The salary range is listed above. Starting salary will depend on qualifications and experience.This position is responsible for planning, organizing, directing, supervising, a...

Responsible for planning, organizing, directing, supervising, and evaluating the Adult Services Program within the Department of Social Services. Provides administrative oversight for various adult-related programs, supervises social work staff, and ensures compliance with policies and regulations. Participates in strategic planning and emergency operations.

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<dt><h2>Description</h2></dt>
<dd>This position is open until filled. The Human Resources Office is unable to provide status updates by telephone. The salary range is listed above. Starting salary will depend on qualifications and experience. This position is responsible for planning, organizing, directing, supervising, and evaluating the Adult Services Program within the Department of Social Services. The employee provides administrative oversight for Adult Protective Services, Guardianship Services, Representative Payee services, In-Home Aide Services, Adult Care Home Case Management, Special Assistance programs, CAP/DA coordination, transportation coordination, and other adult-related programs administered by the agency. This position provides direct supervision to professional social work staff, clerical support personnel, and the Computer Administrator I position. Responsibilities include program development, policy implementation, quality assurance, budget monitoring, staff development, regulatory compliance, community collaboration, and operational oversight of assigned staff and services. Work involves interpreting federal, state, and local policies and ensuring compliance with all applicable laws, regulations, and confidentiality requirements. The employee serves as a member of the agency management team and participates in strategic planning, emergency operations, and departmental initiatives.</dd>
<dt><h2>Essential Job Functions</h2></dt>
<dd>Program Administration<ul style="margin-bottom: 3pt"><li>Plans, organizes, administers, and evaluates all Adult Services programs and activities. </li><li>Develops and implements procedures consistent with federal, state, and county regulations. </li><li>Monitors program outcomes, performance measures, and compliance requirements. </li><li>Reviews reports, audits, and statistical data to ensure accuracy and program effectiveness. </li><li>Assists in development and monitoring of program budgets and expenditures. </li><li>Ensures compliance with North Carolina Adult Services policies and applicable statutes. </li><li>Coordinates corrective action plans and quality improvement activities when necessary. </li></ul>Supervision and Personnel Management<ul style="margin-bottom: 3pt"><li>Supervises Adult Services social work staff, clerical support staff, and the Computer Administrator position.</li><li>Frequently provides after hours supervision for on-call social workers. </li><li>Assigns work, establishes priorities, evaluates employee performance, and recommends disciplinary actions when necessary. </li><li>Provides coaching, mentoring, and professional development opportunities for staff. </li><li>Conducts regular staff meetings and case consultations. </li><li>Ensures appropriate staffing coverage for agency operations and emergency situations. </li><li>Participates in recruitment, interviewing, hiring, and onboarding of employees. </li></ul>Adult Protective and Case Management Oversight<ul style="margin-bottom: 3pt"><li>Provides administrative oversight for Adult Protective Services assessments and evaluations. </li><li>Reviews complex or high-risk adult services cases and provides consultation to staff. </li><li>Ensures timely response to abuse, neglect, and exploitation reports involving disabled adults. </li><li>Monitors guardianship and representative payee services for compliance and accountability. </li><li>Coordinates with legal counsel, courts, medical providers, and law enforcement as necessary. </li></ul>Administrative and Technical Oversight<ul style="margin-bottom: 3pt"><li>Supervises clerical support operations associated with Adult Services programs. </li><li>Oversees administrative workflows, records management, and documentation standards. </li><li>Provides supervisory oversight to the Computer Administrator regarding departmental technology support, systems coordination, equipment management, and information security compliance. </li><li>Coordinates technology-related operational needs with county IT staff and state systems personnel. </li><li>Assists in implementation and maintenance of automated systems and reporting processes. </li></ul>Community Relations and Collaboration<ul style="margin-bottom: 3pt"><li>Represents the agency at community meetings, committees, and interagency collaborations. </li><li>Develops and maintains working relationships with healthcare providers, community agencies, advocacy organizations, and state partners. </li><li>Assists with public education and outreach related to Adult Services programs. </li><li>Responds to inquiries, complaints, and requests for information from the public and partner agencies. </li></ul>Emergency and Agency Support<ul style="margin-bottom: 3pt"><li>Participates in emergency preparedness and disaster response activities. </li><li>Assists with agency-wide initiatives, accreditation activities, and operational planning. </li><li>Performs other related duties as assigned by agency leadership.</li></ul>The position will have considerable involvement with the DSS Director regarding critical incidents, emergency situations, and necessary involvement in decision-making. The position will collaborate with other community agencies, medical providers, assisted living facilities, and others to assure that services are coordinated to meet the needs of our most vulnerable adults. Position will manage, review, and assess data reports on a regular basis to assure compliance with program polices and regulations. Position will have regular contacts with N.C. DHHS and Division of Social Services consultants and program staff to review performance metrics </dd>
<dt><h2>Qualifications</h2></dt>
<dd>KNOWLEDGES, SKILLS, &amp; ABILITIES: Thorough knowledge of methods and principals of casework supervision and training. Thorough knowledge of social work principles, techniques, practices and applications to casework and community problems. Considerable knowledge of social and economic factors in the community, and local services programs. Considerable knowledge of the principles and techniques of public administrations, including personnel administration, budgeting, and office management. Skill in directing a large staff of social workers and supervisors and related professionals and students engaged in a variety of services.   Required Minimum Training: Master’s degree from an accredited school of social work and four years of social work or counseling experience, two of which were supervisory; or a bachelor’s degree in social work and five years of social work or counseling experience, two of which were supervisory; or a bachelor’s degree in a human services field or related curriculum including at least 15 semester hours in courses related social work or counseling and six years of social work or counseling experience, two of which were supervisory; or an equivalent combination of training and experience,.</dd>
<dt><h2>Supplemental Information</h2></dt>
<dd>Please Note:  If offered a position, official transcripts/verification of education must be submitted directly to the Human Resources Office from the educational institution(s) listed on application. Positions requiring a minimum education/certification must also have official documents submitted to the Human Resources Office. Unofficial transcripts may be submitted by the candidate with the application for consideration of meeting minimum job requirements.</dd>
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<dd>Vance County is an Equal Opportunity Employer
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27536

Master’s degree from an accredited school of social work and four years of social work or counseling experience, two of which were supervisory

Bachelor’s degree in social work and five years of social work or counseling experience, two of which were supervisory

Bachelor’s degree in a human services field or related curriculum including at least 15 semester hours in courses related to social work or counseling and six years of social work or counseling experience, two of which were supervisory

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