Service Desk Analyst jobs

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Service Desk Analyst jobs

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Amerisure Mutual Insurance
IT Service Desk Analyst II
Farmington Hills, MI, US
Hybrid
Full-time
1 day ago
The Analyst, IT Service Desk Level II is responsible for providing technical support to users by handling break-fix issues and managing user provisioning tasks. This role involves troubleshooting hardware and software problems, managing user accounts, and ensuring timely resolution of technical issu...
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City of Kalamazoo
Service Desk Analyst
49001, Kalamazoo, MI, US
Onsite
Full-time
6 days ago
The Service Desk Analyst will support day-to-day operations, respond to service calls, manage incidents, and provide technical support to end users. Responsibilities include supporting the environment, developing optimizations, documenting updates, troubleshooting systems, tracking tickets, providin...
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Beth Israel Lahey Health
Service Desk Analyst (3rd Shift)
Massachusetts, US
Onsite
Full-time
$21–$36/hour
1 day ago
The Service Desk Analyst is responsible for delivering support services, managing customer requests and incidents, ensuring proper operation of PCs, printers, and mobile devices, and supporting standard operating systems and software applications.
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CREO
Service Desk Analyst, Level 1
Durham, NC, US
Onsite
Full-time
1 day ago
Provide first-level support for incoming service desk support requests via phone, chat, and email. Triage and create tickets in the ticketing system, monitor and follow up on tickets and requests, provide resolution for standard operating system issues and supported applications, and assign tickets ...
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Brevard County
Assoc IT Service Desk Analyst
United States
Onsite
Full-time
$23.84–$26.22/hour
1 day ago
Performs experienced technical assistance and support related to computer systems, hardware, or software. Provides user support and customer service on organization-supported computer applications and platforms, including building, maintaining, upgrading, and resolving reported desktop computing env...
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Hancock Whitney Bank
Service Desk Analyst
Gulfport, MS, US
Onsite
Full-time
6 days ago
The Service Desk Analyst provides associates with effective IT support (Level 1) for incidents and service requests. This position is responsible for a positive IT client experience for associates. Requests are documented, tracked, updated, and reported through the workflow management system. Respon...
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CLEAR
Service Desk Analyst
Austin, TX, US
Onsite
Full-time
6 days ago
Provide remote troubleshooting for devices, hardware support, network support, assist users with software configuration, utilize various software tools to resolve technical issues, escalate issues to vendors, manage access requests, respond to tickets and phone support requests, coordinate with co-w...
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TEKsystem
Service Desk Analyst
49501, Grand Rapids, MI, US
Onsite
Full-time
$55k–$70k/year
7 days ago
Provide IT and telecom solutions, manage IT infrastructure, assist with customer service, and handle triage and support for Windows Servers and Active Directory.
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SAI
Service Desk Analyst
Colorado Springs, CO, US
Onsite
Full-time
$40.0k–$80k/year
7 days ago
Provide IT support as the first point of contact for customers, manage incidents and service requests, and deliver exceptional customer service in a high-security DoD environment. Implement and maintain ITIL-compliant Service Desk systems, diagnose and troubleshoot basic IT issues, and maintain proa...
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AppleOne Technical
Service Desk Analyst
34134, Bonita Springs, FL, US
Onsite
Contract
$20–$24.5/hour
7 days ago
Provide first-level technical support for proprietary applications, infrastructure, desktops, mobile devices, and standard business systems. Troubleshoot application, hardware, software, computer, and mobile technology issues through phone, email, chat, and ticketing channels. Open, update, escalate...
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CLEAR - Corporate
Service Desk Analyst
Austin, TX, US
Onsite
Full-time
7 days ago
Provide remote troubleshooting for devices, hardware support, network support, assist users with software configuration, utilize various software tools to resolve technical issues, escalate issues to vendors, manage access requests, respond to tickets and phone support requests, coordinate with co-w...
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Alfa Insurance
Service Desk Analyst
36116, Montgomery, AL, US
Onsite
Full-time
7 days ago
As a Service Desk Analyst, you will be the first point of contact for end-users experiencing technical issues. You will be responsible for supporting and troubleshooting hardware, software, and network related issues, and logging and managing service requests in Alfa’s ticketing system.
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Superior Support Resources
Service Desk Analyst
53005, Brookfield, WI, US
Onsite
Full-time
$24–$28.5/hour
7 days ago
Serve as the first point of contact for client support requests, triaging and prioritizing tickets and escalating as needed. Provide remote support for desktops, laptops, servers, networking, switches, firewalls, and related infrastructure. Document resolutions and contribute to the internal knowled...
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Highrise Consulting Inc
Grants Management Service Desk Analyst
Bethesda, MD, US
3 days ago
Description: Highrise Consulting, Inc seeks a Grants Management Service Desk Analyst for a full-time, remote role, supporting our client at The National Institutes of Health (NIH) in Bethesda, MD. Service Desk Analysts receive inbound calls and provide functional customer service and application so...
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MRO Corporation
Service Desk Analyst
United States
Onsite
Full-time
7 days ago
The job description does not provide specific core duties and responsibilities.
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Beth-Israel-Lahey-Health
Service Desk Analyst (3rd Shift)
Boston, MA, US
Onsite
Full-time
$21–$36/hour
3 days ago
The Service Desk Analyst is responsible for delivering support services, managing customer requests and incidents, ensuring proper operation of PCs, printers, and mobile devices, and providing Level 1 support. Responsibilities include diagnosing and resolving desktop issues, understanding network ac...
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S3
Service Desk Analyst
Topeka, KS, US
Onsite
Contract
$22–$25.34/hour
8 days ago
Serve as the first point of contact for IT incidents and service requests, providing remote and hands-on support for hardware, software, mobile devices, and network connectivity issues. Document and manage incidents through ServiceNow, support user onboarding and access management, and collaborate w...
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LanceSoft
Service Desk Analyst
66612, Topeka, KS, US
Hybrid
Contract
$23–$26.12/hour
8 days ago
Serve as the first point of contact for IT incidents and service requests, providing remote and hands-on support for hardware, software, mobile devices, and network connectivity issues. Document and manage incidents through ServiceNow, support user onboarding and access management, and collaborate w...
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City of Kalamazoo, MI
Service Desk Analyst
49001, Kalamazoo, MI, US
Onsite
Full-time
8 days ago
The Service Desk Analyst will support day-to-day operations, respond to service calls, manage incidents, and provide technical support to end users. Responsibilities include supporting the environment, developing optimizations, documenting systems, troubleshooting, and providing tier 1 & 2 Service D...
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Hancock Whitney
Service Desk Analyst
Gulfport, MS, US
Onsite
Full-time
8 days ago
The Service Desk Analyst provides effective IT support (Level 1) for incidents and service requests, ensuring a positive IT client experience. Responsibilities include answering and prioritizing incoming requests, providing support for PC hardware, software, and networks, logging and tracking calls,...
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