Company DescriptionCREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, ...

Provide administrative support to the American Girl Personal Shoppers, deliver premium customer service, assist with selling and booking in-store special events, check in guests for events, prepare for personal shopping appointments, initiate client communications, and utilize Microsoft applications for administrative duties.

<div itemprop="description"><section class="job-section" id="st-companyDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Company Description</h2></div><div class="wysiwyg spl-wysiwyg"><p><strong>CREATIVITY IS OUR SUPERPOWER.</strong> It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.</p><p><strong>The Team: </strong> The Seasonal Personal Shopping Assistant position is part of the American Girl Orlando retail store team.</p></div></section><section class="job-section" id="st-jobDescription"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Job Description</h2></div><div class="wysiwyg spl-wysiwyg" itemprop="responsibilities"><p><strong>The Opportunity: </strong> The American Girl Orlando retail store is looking for a dynamic individual as a Seasonal Personal Shopping Assistant to provide administrative support to the American Girl Personal Shoppers, as well as providing personalized service to customers. The individual we seek has high energy and a positive attitude, is highly organized with strong time-management skills, efficient, flexible, team-oriented, and strives to create a positive experience for the client and their family.</p><p><strong>What Your Impact Will Be: </strong></p><ul><li>Provide premium <span class="highlight-skill">customer service</span> by asking/answering questions, recording/resolving customer concerns, responding to special requests, assessing needs, and offering suggestions.</li><li>Assist with the selling and booking of in-store special events and Bistro parties.</li><li>Check in guests for in-store special events or parties and ensure gifts and goodie bags are ready.</li><li>Assist with personal shopping appointments including preparation prior to the appointment (goodie bags, hold items, special requests) and assists on the sales floor as needed.</li><li>Initiates and responds to client communications, schedules appointments, and follows up with client as needed.</li><li>Utilizes Microsoft applications, including Outlook, to complete administrative duties.</li><li>Keep up-to-date on product knowledge and services.</li><li>Balances work tasks while supporting the Personal Shoppers individually.</li><li>Follows all company standards, guidelines, policies and procedures consistently.</li></ul></div></section><section class="job-section" id="st-qualifications"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Qualifications</h2></div><div class="wysiwyg spl-wysiwyg" itemprop="qualifications"><ul><li><span class="highlight-requirement">1 to 2 years of retail sales and service experience required demonstrating success in personalized selling, relationship building, and delivering high touch customer experiences.</span> <span class="highlight-nice-to-have">Experience in personal shopping, specialty, or luxury retail preferred.</span></li><li><span class="highlight-requirement">Must have computer skills, including familiarity with <span class="highlight-skill">Microsoft Office</span> applications (Word, Excel and Outlook).</span></li><li>Demonstrated ability working with a broad and diverse work force and customer base, including working with children.</li><li>Excellent organizational and <span class="highlight-skill">time management</span> skills.</li><li><span class="highlight-nice-to-have">Strong verbal and written <span class="highlight-skill">communication</span> skills.</span></li><li>Team player; flexible to meet changing business demands.</li><li>Weekend availability a must as well as flexible schedule including nights and holidays</li></ul></div></section><section class="job-section" id="st-additionalInformation"><div><p class="googlejobs-paragraph--empty"></p><h2 class="title">Additional Information</h2></div><div class="wysiwyg spl-wysiwyg" itemprop="incentives"><p>Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.<br/>
<br/>
<strong>What It’s Like to Work Here:</strong><br/>
<br/>
American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:</p><ul><li><strong>We collaborate:</strong> Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.</li><li><strong>We innovate:</strong> At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.</li><li><strong>We execute:</strong> We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.</li><li>The pay range for this position is between $16 and $18.75[per hour]. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.</li></ul><p><strong>Who We Are:</strong><br/>
<br/>
American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, <a href="https://www.mattel.com/en-us" rel="noopener noreferrer">www.mattel.com</a>), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas &amp; Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.</p><p>Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.<br/>
<br/>
Visit us at <a href="https://jobs.mattel.com/" rel="noopener noreferrer">https://jobs.mattel.com/</a> and <a href="http://www.instagram.com/MattelCareers/" rel="noopener noreferrer">www.instagram.com/MattelCareers</a>.<br/>
<br/>
Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.</p><p>Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.</p></div></section></div>

32809

Experience in personal shopping, specialty, or luxury retail preferred.

Strong verbal and written communication skills.

Weekend availability a must as well as flexible schedule including nights and holidays.

1 to 2 years of retail sales and service experience required demonstrating success in personalized selling, relationship building, and delivering high touch customer experiences.

Must have computer skills, including familiarity with Microsoft Office applications (Word, Excel and Outlook).

Customer Service

Microsoft Office

Organizational Skills

Time Management

Retail Sales Experience

Communication

Teamwork

American Girl Orlando -Personal Shopping Assistant- Part Time Holiday Seasonal

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected...

Provide administrative support to Personal Shoppers, deliver premium customer service, assist with selling and booking in-store events, check in guests for events, prepare for personal shopping appointments, and maintain product knowledge.

Company Description

CREATIVITY IS OUR SUPERPOWER. It’s our heritage and it’s also our future. Because we don’t just make toys. We create innovative products and experiences that inspire, entertain and develop children through play. Mattel is at its best when every member of our team feels respected, included, and heard—when everyone can show up as themselves and do their best work every day. We value and share an infinite range of ideas and voices that evolve and broaden our perspectives with a reach that extends into all our brands, partners, and suppliers.

The Team: The Seasonal Personal Shopping Assistant position is part of the American Girl Orlando retail store team.

Job Description

The Opportunity: The American Girl Orlando retail store is looking for a dynamic individual as a Seasonal Personal Shopping Assistant to provide administrative support to the American Girl Personal Shoppers, as well as providing personalized service to customers. The individual we seek has high energy and a positive attitude, is highly organized with strong time-management skills, efficient, flexible, team-oriented, and strives to create a positive experience for the client and their family.

What Your Impact Will Be:

Provide premium <span class="highlight-skill">customer service</span> by asking/answering questions, recording/resolving customer concerns, responding to special requests, assessing needs, and offering suggestions.
Assist with the selling and booking of in-store special events and Bistro parties.
Check in guests for in-store special events or parties and ensure gifts and goodie bags are ready.
Assist with personal shopping appointments including preparation prior to the appointment (goodie bags, hold items, special requests) and assists on the sales floor as needed.
Initiates and responds to client communications, schedules appointments, and follows up with client as needed.
Utilizes Microsoft applications, including Outlook, to complete administrative duties.
Keep up-to-date on product knowledge and services.
Balances work tasks while supporting the Personal Shoppers individually.
Follows all company standards, guidelines, policies and procedures consistently.

Qualifications

<span class="highlight-requirement">1 to 2 years of <span class="highlight-skill">retail sales</span> and service experience required</span> demonstrating success in personalized selling, relationship building, and delivering high touch customer experiences. <span class="highlight-nice-to-have">Experience in personal shopping, specialty, or luxury retail preferred</span>.
<span class="highlight-requirement">Must have computer skills, including familiarity with <span class="highlight-skill">Microsoft Office</span> applications (Word, Excel and Outlook)</span>.
Demonstrated ability working with a broad and diverse work force and customer base, including working with children.
<span class="highlight-requirement">Excellent organizational and <span class="highlight-skill">time management</span> skills</span>.
<span class="highlight-requirement">Strong verbal and written <span class="highlight-skill">communication</span> skills</span>.
Team player; flexible to meet changing business demands.
<span class="highlight-nice-to-have">Weekend availability a must as well as flexible schedule including nights and holidays</span>

Additional Information

Don’t meet every single requirement? At Mattel we are dedicated to building a diverse and inclusive workplace, so if you’re excited about this role but your past experience doesn’t align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles.

What It’s Like to Work Here:

American Girl is subsidiary of Mattel, a purpose driven company aiming to empower the next generation to explore the wonder of childhood and reach their full potential. We live up to our purpose employing the following behaviors:

We collaborate: Being a part of Mattel means being part of one team with shared values and common goals. Every person counts and working closely together always brings better results. Partnership is our process and our collective capabilities is our superpower.
We innovate: At Mattel we always aim to find new and better ways to create innovative products and experiences. No matter where you work in the organization, you can always make a difference and have real impact. We welcome new ideas and value new initiatives that challenge conventional thinking.
We execute: We are a performance driven company. We strive for excellence and are focused on pursuing best in class outcomes. We believe in accountability and ownership and know that our people are at their best when they are empowered to create and deliver results.
The pay range for this position is between $16 and $18.75[per hour]. The pay range is indicative of projected hiring range, however base pay will be determined based on a candidate’s work location, skills and experience. Mattel offers competitive total pay programs, comprehensive benefits, and resources to help empower a culture where every employee can reach their full potential.

Who We Are:

American Girl is a premium brand for girls and a wholly-owned subsidiary of Mattel, Inc. (NASDAQ:MAT, www.mattel.com), a leading global toy company and owner of one of the strongest catalogs of children’s and family entertainment franchises in the world. We create innovative products and experiences that inspire, entertain and develop children through play. We engage consumers through our portfolio of iconic brands, including Barbie, Hot Wheels, Fisher-Price, American Girl, Thomas & Friends, UNO and MEGA, as well as other popular intellectual properties that we own or license in partnership with global entertainment companies. Our offerings include film and television content, gaming, music and live events. We operate in 35 locations and our products are available in more than 150 countries in collaboration with the world’s leading retail and ecommerce companies. Since its founding in 1945, Mattel is proud to be a trusted partner in empowering children to explore the wonder of childhood and reach their full potential.

Mattel is recognized for the second year in a row as a Great Place to Work™ and as one of Fast Company’s Best Workplaces for Innovators in 2022.

Visit us at https://jobs.mattel.com/ and www.instagram.com/MattelCareers.

Mattel is an Affirmative Action/Equal Opportunity Employer where we want you to bring your authentic self to work every day. We welcome all job seekers including minorities, females, veterans, individuals with disabilities, and those of all sexual orientations and gender identities.

Pursuant to the Los Angeles Fair Chance Ordinance and the California Fair Chance Act, qualified applicants with arrest or conviction records will be considered for employment.

Experience in personal shopping, specialty, or luxury retail preferred

Weekend availability a must as well as flexible schedule including nights and holidays

1 to 2 years of retail sales and service experience required

Must have computer skills, including familiarity with Microsoft Office applications (Word, Excel and Outlook)

Excellent organizational and time management skills

Strong verbal and written communication skills

Retail Sales

Flexibility

American Gril Orlando -Personal Shopping Assistant- Part Time Holiday Seasonal

YOU WILL BE:

The Selling Assistant provides essential support to the Personal Shopper/Sales Associate, ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client da...

Assist the Personal Stylist in preparing and executing selling appointments, ring transactions at POS, complete post appointment follow up, help organize appointment scheduling, enter and maintain precise clientele information, assist with digital selling and social media presence, organize gifting initiatives for Top Clients, ensure unsold merchandise is returned to stock, and maintain cleanliness of fitting rooms.

YOU WILL BE:

The Selling Assistant provides essential support to the Personal Shopper/Sales Associate, ensuring smooth operations for sales appointments and maintaining an organized, professional client environment. This role is crucial for executing all post-sales activities and managing client data.

WHAT YOU WILL DO:

Assist the Personal Stylist in preparing and executing selling appointments

Ring transactions at POS

Completing post appointment follow up, including order tracking, alterations, thank you notes

Help organize appointment scheduling

Enter and maintain precise clientele information

Assist with Digital selling and Social media presence

 Assist in organizing gifting initiatives and experiences for Top Clients

 Ensure all unsold merchandise is returned to stock

Ensure cleanliness of fitting rooms using housekeeping and maintenance services when necessary

Any additional duties and responsibilities including projects, tasks, and activities as required

WHAT YOU WILL BRING:

<span class="highlight-requirement"><span class="highlight-skill">Styling</span>, fashion and/or <span class="highlight-skill">fashion retail experience</span> is required</span>

Experience with <span class="highlight-skill">Google Suite</span> (Google Docs, Google Slides, Google Spreadsheets)

Any additional duties and responsibilities including projects, tasks, and activities as required

<span class="highlight-requirement">High School Diploma / equivalency required</span>.

 Associates must be willing to work a <span class="highlight-nice-to-have">flexible schedule based on business need, which will include evenings, weekends, and holidays</span>

YOUR LIFE AND CAREER AT BERGDORF GOODMAN:

• Opportunity to work in a innovative environment with a company experiencing transformational growth
• Exposure to rewarding career advancement opportunities across the largest multi-brand luxury retailer from retail to distribution, to digital or corporate
• Comprehensive benefits package for all eligible full-time employees (including medical, vision and dental)
• An amazing employee discount

SALARY AND OTHER BENEFITS:

Factors which may affect starting pay within this range may include market, experience and other qualifications of the successful candidate.

Benefits: We offer the following benefits for this position, subject to applicable eligibility requirements: medical insurance, dental insurance, vision insurance, 401(k) retirement plan, basic life insurance, supplemental life insurance, disability insurance, and a variety of additional voluntary benefits (such as critical illness, hospital and accident insurance).

Exemplar Luxury Group is an equal employment opportunity employer and is committed to providing reasonable accommodations to applicants with disabilities. If you are interested in applying for employment with Exemplar Luxury Group and would like to request special assistance or an accommodation, please contact candidatesupport@saks.com.

Compensation for this role varies by geographic location. The listed range reflects multiple markets, including higher-cost areas. Actual starting pay will be determined based on work location, experience, and other job-related factors.

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