68 results for It Help Desk Manager Jobs

IXL Learning, developer of personalized learning products used by millions of people globally, is seeking a Senior Manager for our IT Help Desk team. The ideal candidate has experience leading a team of Help Desk Leads and Specialists in delivering exceptional customer service and resolving technica...

Salary: $35.63 to $41.25 hourlyDescriptionWe are in search of a Help Desk Manager for a long term contract opportunity in Huntington Park, California. This role is in the IT industry where you will be responsible for managing various technologies and providing deskside support.Responsibilities Overs...

We are a premier Managed Services Provider that have been delivering cutting-edge IT and cybersecurity solutions for over 25 years. We have grown steadily by building strong client relationships and fostering a positive, growth-oriented work environment. More than just a team, we emphasize care, con...

Job Description:Manage Help Desk operations for IT-AMS users nationwide, ensuring responsive Tier 1 and Tier 2 support. Analyze support trends to inform development improvements and oversee customer satisfaction metrics.Key Responsibilities: Supervise multi-tier help desk team supporting 1,000+ user...

Responsible for overseeing Level II Help Desk services, ensuring performance metrics are met, training and mentoring staff, managing ticketing queues, developing service agreements, and improving customer IT support. Acts as escalation point for incidents and manages vendor relationships.

OverviewThis job description is more than just a list of duties—it’s a guide to help you focus on what truly matters. You’ll notice it’s intentionally centered around building and maintaining a cohesive, high-performing call center team, the Patient Help Desk. That’s followed by representing and adv...

Job DescriptionHelp Desk & Service Delivery ManagerAbout My ClientMy client is a trusted Managed Services Provider (MSP) delivering tailored IT solutions to businesses across the UK. They pride themselves on exceptional customer service, proactive IT management, and a people-first approach. The ...

Today’s world is crime-riddled. Criminals are everywhere, invisible, virtual, and sophisticated. Traditional ways to prevent and investigate crime and terror are no longer enough…Technology is changing incredibly fast. The criminals know it, and they are taking advantage. We know it too.For 30 years...

About PeratonPeraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly d...

Position: IT Helpdesk ManagerLocation: Can Sit in Ponte Vedra Beach FL, or Norcross, GAPay Rate: $70,000-$75,000 Salary Based On ExperienceLooking to HIRE RIGHT AWAY!!ust Haves:8+ years of IT support experienceProficiency with Windows 10/11, Active Directory, and Office 365Familiarity with Jira and ...