Jobs 1 - 13 out of 13 for It Help Desk Intern

The IT Helpdesk Intern will analyze historical and current help desk tickets to identify common issues, repetitive tasks, and opportunities where AI can provide value. Responsibilities include using AI to categorize and prioritize tickets, suggesting troubleshooting steps, searching IT documentation...

The IT Helpdesk Intern will analyze historical and current help desk tickets to identify common issues, suggest troubleshooting steps, search existing IT documentation, draft responses to users, identify recurring problems, create knowledge-base articles, and assist with Tier 1 support tickets, work...

The IT Help Desk Intern will support day-to-day operations and IT-driven projects, acting as a link between technical teams and business units. Responsibilities include assisting in IT projects, participating in data analysis, troubleshooting, supporting hardware and software rollouts, tracking proj...

Provides end user and project site helpdesk phone support. Initial end user support for desktops, laptops, peripherals, mobile devices, and software. Logs user tickets with detailed troubleshooting steps completed. Assists other IT staff with deployment of patches and other software/OS updates via a...

Provides end user and project site helpdesk phone support, initial end user support for desktops, laptops, peripherals, mobile devices, and software. Logs user tickets with detailed troubleshooting steps completed. Assists other IT staff with deployment of patches and other software/OS updates. Serv...

Provide Level 1 Help Desk and technical support for customers by troubleshooting and resolving IT-related issues involving workstations, servers, networks, and cloud-based systems. Assist users via phone and help desk platforms, diagnose technical problems, install and configure hardware and softwar...

Assist in the Solution Center IT Help Desk by providing support for various IT-related issues, including knowledge of regulations pertaining to moving, signage, weights, and traffic controls.

Knowledge of regulations pertaining to moving, signage, weights and traffic controls. Knowledge such as accounting, general administrative principles, communications, marketing, personnel, finance, training, business and other non-scientific fields.

The student intern will support the End User Support (EUS) team by providing in-person customer service support to SRP employees, managing work orders, troubleshooting IT issues, and creating knowledge articles.

Assist with installation, maintenance, configuration, upgrades and/or administration of hardware and/or software independently in workstation support, business continuity, information security, telecommunications, and network connectivity. Create, organize, file, and maintain documentation. Interfac...

Provide technical support, troubleshoot problems, and support all office technology and equipment. Ensure users have world-class technical support, educate associates in Microsoft Windows and Apple Mac environments, and maintain network equipment.

Provide exceptional customer service and support to SRP employees and team members by ensuring efficient service for real-time communications, virtual meetings, conference rooms, audiovisual technologies, and digital signage. Responsibilities include supporting Microsoft Teams and Zoom, monitoring s...

As an IT Help Desk Intern, you will gain practical experience supporting day-to-day technology operations across multiple dealership locations. Responsibilities include basic help desk support, user onboarding and offboarding, workstation setups, performing basic system checks, documenting common is...